Building Management Systems (BMS) Lead

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Position Overview:
The BMS Lead is responsible for the efficient operation, maintenance, and continuous improvement of the Building Management Systems (BMS) and associated digital building platforms across the portfolio. This role takes a holistic view of “Smart Systems,” encompassing technology infrastructure, ICT (Information & Communications Technology), and all software systems used in day-to-day building operations and service delivery. The BMS Lead will drive innovation, operational excellence, and user experience, ensuring the portfolio is recognized as a leader in smart building management. The role includes policy development, governance, reporting, and the advancement of digital transformation from legacy infrastructure to next-generation systems in line with Client Policies

Key Responsibilities:
Lead the digital transformation of building systems, migrating from legacy infrastructure to smart building operations, and contribute to the digital buildings program for the portfolio.

Develop frameworks, communications, and processes to connect teams and stakeholders, ensuring achievement of set targets for digital building initiatives.

Partner with business departments to identify system improvement opportunities and lead the implementation of enhancements.

Translate operational vision and building needs into digital building briefs, implementation roadmaps, and success measurement criteria.

Develop and implement policies and processes for the effective management and delivery of Smart Systems.

Plan and deliver the Smart Systems Development Plan, including piloting and promoting new hardware and software solutions.

Manage all aspects of building ICT networks, infrastructure partners, and digital interfaces.

Assist in the development of digital standards and manage ICT policy, ensuring compliance and best practices.

Regularly audit and record all owned hardware, software, and associated licensing.

Support site-critical MES enhancement projects, including hardware upgrades, process streamlining, architecture upgrades, project delivery, and testing coordination.

Oversee software and data maintenance for computer systems used in development, testing, and operations.

Understand manufacturing processes and system configurations to make informed recommendations for optimal system setup.

Support software and configuration for external system interfaces, including LMS, FAS, and BMS software tools.

Establish Standard Operating Procedures (SOPs) for managing critical environments and ensure site compliance.

Understand engineering design and operational aspects of facility systems and equipment, recognizing system shortcomings and responding to operational and emergency situations.

Manage the transition from hardware deployment to software integration, including mapping building system points and data into cloud systems.

Extend building ontology and integrate metadata for enhanced system interoperability.

Define and validate connections between upper and lower-level systems for use within integrated data platforms.

Onboard buildings and systems into the central data system, ensuring data is live and usable.

Provide regular updates to technical support services and vendor partners on building/system status.

Key Skills & Knowledge:
In-depth knowledge of BMS, smart building technologies, IoT devices, data transmission pipelines, databases, and software integration.

Understanding of BOS platform technology stack and device-to-cloud communication.

Subject matter expertise in IoT device integration and data representation.

Ability to identify data needs based on defined use cases.

Excellent written and verbal communication skills, including the ability to interact with executive and frontline teams.

Strong organizational, analytical, and time management skills.

Knowledge of occupational safety requirements and best practices in digital building management.

Demonstrated experience with continuous improvement, tendering, and service enhancement initiatives.

Strong PC literacy and ability to manage daily activities using various systems.

Experience with client reporting and preparation of strategic reports.

Experience & Qualifications:
Bachelor’s degree in Engineering, Information Technology, or a related field required.

Minimum 5 years of experience in a similar role managing BMS or digital building systems.

Demonstrated experience in managing large-scale BMS operations, digital transformation projects, and smart building initiatives.

Experience with stakeholder management, vendor coordination, and cross-functional team leadership.

Critical Competencies for Success:
Adherence to Key Performance Indicators (KPIs) and implementation of best practices.

Delivery of agreed cost savings and operational efficiencies.

Attention to detail and high-level analytical skills for translating data into strategic deliverables.

Flexibility, creativity, and a goal-oriented approach to achieving excellence.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.