BUREAU CHIEF OF SECURE TREATMENT SERVICES AT THE SUNUNU YOUTH SERVICES CENTER

The State of New Hampshire, Department of Health and Human Services, Division for Children, Youth, & Families has a full-time vacancy for Bureau Chief of Secure Treatment Services at the Sununu Youth Services Center.

SUMMARY:

The Sununu Youth Services Center (SYSC) is the State’s sole secure treatment facility within the continuum of care for adjudicated and detained youth served by the Division for Children, Youth and Families. The Bureau Chief administers agency objectives with overall responsibility for directing all aspects of operations management, strategic leadership, direction, and planning; programmatic, fiscal, regulatory, physical plant, and personnel oversight; facilities management; and operational direction to ensure the provision of a continuum of high-quality services to New Hampshire’s youth in a safe, secure, trauma-informed, therapeutic residential program which includes multidisciplinary residential, educational, vocational, and clinical programs designed to rehabilitate troubled youth. The Bureau Chief is responsible for leading and sustaining a transformative multi-year initiative to plan, develop, and implement a new clinical and therapeutic model of care, inform the development of a new facility designed to complement a clinical and therapeutic model of care, and support a therapeutic and healing culture within the facility in collaboration with numerous government entities, regulatory agencies, and a wide spectrum of stakeholders. Upholds the vision and mission of the agency through utilizing the Practice Model theories, beliefs and principles in daily practice.

YOUR EXPERIENCE COUNTS : Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.

MINIMUM QUALIFICATIONS:

Education: Master’s degree from a recognized college or university with major study in business administration, criminal justice, sociology, social work, or related field.

Experience: Eight years of experience in demonstrating progressive executive level leadership, in an organization focused on youth rehabilitation/treatment programs, human service delivery programs, or other public sector programs that have a broad constituency, including developing a solid leadership team while establishing and maintaining excellent rapport with staff at all levels, including union representatives, four years of which must have been in a management level position involving administrative or supervisory duties concerned with program administration, program planning and evaluation or related management experience.

OR

Education: Bachelor’s degree from a recognized college or university with major study in business administration, criminal justice, sociology, social work, or related field.

Experience: Ten years of experience in demonstrating progressive executive level leadership, in an organization focused on youth rehabilitation/treatment programs, human service delivery programs, or other public sector programs that have a broad constituency, including developing a solid leadership team while establishing and maintaining excellent rapport with staff at all levels, including union representatives, four years of which must have been in a management level position involving administrative or supervisory duties concerned with program administration, program planning and evaluation or related management experience.

LICENSE/CERTIFICATION: Valid driver’s license and/or access to transportation for use in statewide travel.

Disclaimer Statement : The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that classification.

RESPONSIBILITIES:

Provides leadership and direction in executing transformational initiatives, including developing and implementing a strategic plan and a core set of initiatives to build out the clinical and therapeutic model of care with the goals of informing a feasible timeline and long-term plan for right-sizing the SYSC facility, reducing recidivism, improving post-discharge transition treatment planning, ensuring that youth are integrated into the broader behavioral health system of care, and establishing and sustaining a safe, secure, trauma-informed, therapeutic residential program providing evidence-based and trauma-focused services for committed and detained youth.

Exercises overall accountability for all aspects of SYSC administrative, business, and program operations, including long-range planning, safety and security; authorizing system-wide policy and procedures; analyzing staffing requirements; approving staffing and personnel management actions; and performing contract oversight. Directs the development, provision, and evaluation of residential and rehabilitative programs and services to youth, including authorizing quality assurance, data gathering, and analyses protocols and methodologies. Ensures the utilization of approved and mandated evidence-based practices and measurement of outcomes. Ensures the implementation of new systems and processes is aligned with industry best practices, compliant with all mandates, and yields increased cost efficiencies and/or enhanced service delivery. Analyzes, interprets, and integrates programmatic, regulatory, financial, and outcome data and metrics to inform planning efforts and decision-making.

Ensures a safe and secure environment that promotes the attainment of educational, vocational, and treatment goals for youth in a secure residential facility setting. Ensures youth in residence are monitored appropriately within the established standards, protocols, and policies of DCYF, SYSC, DHHS, and other outside regulatory entities including the Prison Rape Elimination Act (PREA) while ensuring excellence in programmatic service delivery. Provides staff development and training to ensure the shift from a corrections model to a treatment model is successful.

Provides direct oversight of facility for daily operations and collaborates with DHHS Facilities regularly on physical plant issues, needs, and challenges to maintain safety and security while implementing a trauma informed treatment model.

Oversees the performance of a range of contracts and contracted staff to complement a safe, trauma-informed, therapeutic model. Includes contracted clinical staff, psychologist, psychiatrist, and education professionals. Provides collaborative opportunities to engage contracted staff in transformative design and implementation initiatives including daily programming, design, and location of a new physical facility that will complement a trauma-informed, therapeutic approach.

Develops, motivates, and leads a collaborative, high-performing SYSC Administrative Team with overall accountability for hiring employees. Directs and delegates supervisory and program responsibilities to SYSC administrators, management, and staff in all areas of responsibility. Leads, models, and supports a culture of professionalism, accountability, and quality that is built on respect, teamwork, innovative problem-solving, and commitment to providing excellent service to all youth in residence and their families. Ensures each staff member understands his/her role, is provided professional support, guidance, and development opportunities, and embraces accountability. Monitors and balances staff priorities and workload to optimize efficiency.

Serves on the DCYF Executive and Management Teams and YDC Advisory Group to provide information and updates on SYSC operations, programs, and initiatives and provide input into issues with Department-wide impacts. Advises the DHHS Commissioner, Deputy Commissioner, Associate Commissioners, and DHHS Executive Team members of SYSC priorities and operational challenges; gains support for resource needs; and works toward effective solutions. Provides technical expertise and guidance in areas of programs, policies, and regulatory matters. Develops and delivers reports, data, and recommendations to inform strategy, planning, and decision-making.

Develops and implements integrated child welfare and juvenile justice programs in collaboration with the DCYF. Serves as a subject matter expert and liaison on issues affecting juvenile justice services within the Department, including matters relating to youth development theory, public policy advocacy, and public relations.

Acts as the official representative of the DCYF and SYSC in providing testimony, communications, and/or coordination with the Office of the Governor; State Legislature; elected officials; federal, state, municipal, and community partner agencies; contract agencies; the media; and other internal and external stakeholders to educate and advance the understanding of SYSC mandates, programs, goals, and objectives; affect public policy decisions; and provide information as requested. Responds to inquiries regarding statute, rule, and policy and procedure interpretations. Increases collaboration and innovative programming; facilitates coordinated service delivery; and enhances responsiveness to stakeholder needs. Actively develops a positive ongoing relationship with families, regulatory agencies, the community, and community-based programs interacting with the juvenile population supported at SYSC.

Directs and oversees the Bureau’s operational budget development, ensuring that all expenditures are appropriate and within departmental financial guidelines set by the Controller and the Commissioner.

For further information please contact Marie Noonan, DCYF Director, Marie.E.Noonan@DHHS.NH.GOV, 603-271-4440.

*TOTAL COMPENSATION INFORMATION

The State of NH total compensation package features an outstanding set of employee benefits, including:

HMO or POS Medical and Prescription Drug Benefits:

The actual value of State-paid health benefits is based on the employee's union status, and employee per pay period health benefit contributions will vary depending on the type of plan selected.

See this link for details on State-paid health benefits:

https://www.das.nh.gov/hr/benefits.aspx

Value of State's share of Employee's Retirement: 12.87% of pay

Other Benefits:

• Dental Plan at minimal cost for employees and their families ($500-$1800 value)

• Flexible Spending healthcare and childcare reimbursement accounts

• State defined benefit retirement plan and Deferred Compensation 457(b) plan

• Work/life balance flexible schedules, paid holidays and generous leave plan

• $50,000 state-paid life insurance plus additional low-cost group life insurance

• Incentive-based Wellness Program (ability to earn up to $500)

Total Compensation Statement Worksheet:

https://www.das.nh.gov/jobsearch/compensation-calculator.aspx

Want the specifics? Explore the Benefits of State Employment on our website:

https://www.das.nh.gov/hr/documents/BenefitBrochure.pdf

https://www.das.nh.gov/hr/index.aspx

EOE

TDD Access: Relay NH 1-800-735-2964