Business Analyst

Syrve’s mission is to create remarkable, trusted tech that enables hospitality businesses to cut through the grind of everyday tasks and build a strong business advantage.

About

We are looking for an analyst to join our implementation team and help deliver our solution to kiosks installed at restaurants.

• 
  Bachelor's degree or Master's degree in IT, Engineering, or Automated Control Systems.

• Strong command of business analysis techniques.

• Ability to formalize and communicate changes to business processes.

• Demonstrated experience in implementing hardware and software solutions.

• Technical writing skills are a must.

• Experience in the HoReCa domain is a plus, specifically with iiko or similar restaurant management systems.

• English is fluent for direct contact with English-speaking stakeholders. Perfect Russian to communicate with Russian-speaking part of the team.

Responsibilities

• Elicitation of customer-specific needs and aligning those with the capabilities of the solution for further launch (implementation) at the customer end.

• Maintaining requirements across the complete solution lifecycle.

• Maintain operational documentation in a manner that will help reduce unnecessary support overhead.

• Liaise with the product team to triage tasks and form backlog.

• Participate in launch sessions at a customer site.

We Offer

• Engaging work environment with highly qualified specialists.

• Opportunities for professional development and career growth.

• Competitive paid time off and paternity leave.

• The chance to work in an international company with a diverse team.

• Compensation for English language course.

• Gym membership reimbursement.

• Comprehensive health insurance coverage.

• Flexible remote work options.