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Business Analyst

Dubai, United Arab Emirates

Job Purpose:

To bridge the gap between business and technology by defining requirements, managing product backlogs, and supporting the delivery of effective digital solutions through Agile methodologies.

The role ensures alignment with stakeholder needs, drives continuous improvement, and supports the successful implementation of digital workflows and system integrations.

Primary Responsibilities:

- Manage business requirements of new feature being implemented for inhouse software products with primary focus on Specification and Implementation of digital workflows and system integrations.
- Conducts usability level change impact analysis to assess the potential implications of change, functions and requirements desired by key stakeholders in system.
- Maintain and manage the requirements, assign priorities, and keep status track of requirements according to product roadmap.
- To develop, update and deliver presentations to clients highlighting product features and its technical capabilities.
- Identify patterns, trends and other relationships to determine ways to improve and/or resolve issues and resolve deadlocks and conflicts.
- Analyses the feasibility of requirements and develop requirements for new systems and enhancements to existing systems; ensures the system design fits the needs of the users.
- Must have working knowledge in Agile practices and working experience with Scrum teams.
- Participate in Sprint Review meetings, discuss completed work, present the upcoming backlog, and plan the next sprint
- Manage and maintain product backlog, ensuring clarity, prioritization, and regular updates based on business value and market conditions
- Identify and manage dependencies between backlog items, teams, and external factors that may impact project progress
- Engage with stakeholders to gather input and feedback, and manage expectations regarding the product roadmap and delivery
- Collaborate with team to address any impediments hindering progress or meeting the DoD
- Accept user stories as 'done' by confirming they meet acceptance criteria and deliver expected business value
- Engage with stakeholders, provide progress updates, and gather feedback for future iterations
- Act as a bridge between Business/Customers and Technology.
- Experience in insurance industries would be plus.

Experience, Skills & Qualifications:

- Should have at least 5 years previous experience in similar role, and 7-10 years of IT industry experience, insurance domain experience will be plus.
- Dedicated and highly skilled in driving the development and enhancement of applications.
- Excellent communication skills in English; Arabic will be plus.
- Showing excellent communication, collaboration, and stakeholder management skills.
- Proficient in Agile methodologies, particularly Scrum, with a strong grasp of the product development lifecycle.
- Able to prioritize and manage a product backlog based on business value and market needs
- Ready to join a multicultural, dynamic team and flexible to work onsite, hybrid, and client premises (if required).
- Excellent in interpersonal skills with forward thinking approach.
- Active listener and presentation skills.
- Expertise in Software platforms, SaaS, CRM, digital products, and strong background in SDLC.

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