Business Analyst

Business Analyst

We are seeking a strategic and detail-oriented Business Analyst to work with business teams who has a problem-solving mindset. The incumbent will lead process optimization initiatives and ensure that projects align with user needs. This role involves conducting needs assessments, documenting user stories, and collaborating with cross-functional teams to deliver solutions that drive efficiency and user satisfaction. Incumbent should be skilled in facilitating meetings, workshops and stakeholder interviews. They should have the ability to align analysis and recommendations with strategic objectives.

Knowledge of UML, SDLC and agile methodologies is essential for this position as is ability to translate complex requirements into clear documentation. Experience with Agile methodologies and tools (e.g., Jira, Confluence) is important. Familiarity with data diagramming tools like Visio or Lucid is required. A strong understanding of business process modeling and optimization techniques is preferred.

Excellent written and verbal communication skills are key for a successful candidate. They will be required to work well with cross-functioning teams and listen actively to establish trust and understand pain points and expectations.

Works with business groups to solve more complex problems using technology. Analyzes advanced business needs and evaluates complex business processes to recommend process enhancements. Assists in helping junior and more senior business analysts with complex projects.

• Conduct stakeholder interviews and workshops to gather business requirements and create shareable documentation.
• Perform needs assessments to identify gaps and improvement opportunities.
• Document clear and actionable user stories, use cases, and acceptance criteria.
• Analyze existing business processes and recommend optimization strategies.
• Create technical documentation to capture user needs.
• Collaborate with product managers, developers, and QA teams throughout the project lifecycle.
• Facilitate communication between technical and non-technical stakeholders.
• Support change management and training efforts related to new processes or systems.
• Monitor project outcomes to ensure alignment with business goals and user expectations.

Light, Little physical effort. Duties are primarily Sedentary. May be required to move objects up to 25 pounds occasionally.