Business Analyst

About noon

noon, the region’s leading consumer commerce platform, launched its marketplace in Saudi Arabia and the UAE on December 12, 2017, and expanded to Egypt in February 2019. We now serve millions of customers across the GCC.

Today, the noon ecosystem spans marketplaces for food delivery, quick commerce, fintech, and fashion. noon is a work in progress - a few years in, and only 5% done.

Our mission: Every door, every day.

Role Overview:

The Business Analyst will be involved in analyzing business processes, identifying opportunities for improvement, and translating requirements into actionable insights for IT and other stakeholders. The Business Analyst collaborates with business units, project managers, and development teams to ensure that solutions align with organizational goals and improve operational efficiency.

Key responsibilities include gathering and documenting business requirements, performing data analysis, creating process flow diagrams, and facilitating communication between business and technical teams. The Business Analyst plays a key role in ensuring that projects are delivered on time, within scope, and meet the business’s strategic objectives.

Key Responsibilities:

• Requirements Gathering: Work with stakeholders to identify and document business requirements and technical specifications.
• Process Improvement: Analyze existing business processes and recommend optimizations or automation.
• Data Analysis: Analyze data to identify trends, issues, and opportunities for business enhancement.
• Stakeholder Communication: Serve as a liaison between business users and technical teams to ensure understanding and alignment of goals.
• Solution Design: Collaborate with project teams to design solutions that meet business needs while balancing technical feasibility.
• Testing & Validation: Assist in the creation and execution of test plans, ensuring that solutions meet defined business requirements.
• Reporting & Documentation: Provide clear documentation of requirements, business rules, and process flows to ensure transparency and alignment.

Qualifications:

• Bachelor's degree in Business Administration, Information Technology, or related field.
• Strong analytical skills and experience with data analysis and process mapping.
• Experience with business process modeling tools (e.g., BPMN, UML) is preferred.
• Knowledge of project management methodologies (e.g., Agile, Waterfall).
• Excellent communication and interpersonal skills, with the ability to interact with stakeholders at all levels of the organization.