Business Analyst

Business Analyst – Insurance Process Mapping (Healthcare & Insurance)

Riyadh, Saudi Arabia (Onsite)

6-Month Contract (Extendable)

Target – December 1st, 2025

Arabic-speaking professionals are preferred.

Role Overview:

We are urgently seeking a seasoned Business Analyst to lead a strategic end-to-end process mapping initiative for our Insurance sector client. The engagement covers multiple payer lines — Health, Motor, Life, and Credit Insurance — with a primary objective to assess operational workflows, identify tool and system interventions, and drive digital transformation initiatives.

• Conduct comprehensive process mapping across insurance-side operations including health, motor, life, and credit lines.

• Facilitate stakeholder workshops , interviews, and documentation reviews to capture business requirements and workflows.

• Identify inefficiencies, redundancies , and areas for process improvement or automation.

• Map existing tools, applications, and system touchpoints to understand integration and optimization opportunities.

• Recommend suitable digital enablers or automation solutions to enhance process efficiency.

• Present findings and recommendations to client leadership through detailed, executive-ready presentations and reports.

• Ensure all deliverables and recommendations are aligned with Saudi Arabia’s regulatory frameworks and industry best practices within the payer-side domain.
  

• Bachelor’s degree in Business Administration, Information Systems, or related field .

• 5+ years of experience in business analysis, preferably in Insurance or Healthcare domains .

• Proven expertise in process mapping, workflow analysis, and digital transformation projects.

• Strong analytical, problem-solving, and communication skills.

• Familiarity with Saudi insurance regulatory requirements and digital transformation practices.

• Arabic proficiency (spoken and written) is preferred to facilitate communication with local stakeholders.
  

Work Location: Onsite – Riyadh, Saudi Arabia

Engagement Type: 6 months (extendable based on performance and project needs)

Start Date: December 1st, 2025