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Business Analyst – Insurance Process Mapping (Healthcare & Insurance)
Riyadh, Saudi Arabia (Onsite)
6-Month Contract (Extendable)
Target – December 1st, 2025
Arabic-speaking professionals are preferred.
Role Overview:
We are urgently seeking a seasoned Business Analyst to lead a strategic end-to-end process mapping initiative for our Insurance sector client. The engagement covers multiple payer lines — Health, Motor, Life, and Credit Insurance — with a primary objective to assess operational workflows, identify tool and system interventions, and drive digital transformation initiatives.
Conduct comprehensive process mapping across insurance-side operations including health, motor, life, and credit lines.
Facilitate stakeholder workshops, interviews, and documentation reviews to capture business requirements and workflows.
Identify inefficiencies, redundancies, and areas for process improvement or automation.
Map existing tools, applications, and system touchpoints to understand integration and optimization opportunities.
Recommend suitable digital enablers or automation solutions to enhance process efficiency.
Present findings and recommendations to client leadership through detailed, executive-ready presentations and reports.
Ensure all deliverables and recommendations are aligned with Saudi Arabia’s regulatory frameworks and industry best practices within the payer-side domain.
Bachelor’s degree in Business Administration, Information Systems, or related field.
5+ years of experience in business analysis, preferably in Insurance or Healthcare domains.
Proven expertise in process mapping, workflow analysis, and digital transformation projects.
Strong analytical, problem-solving, and communication skills.
Familiarity with Saudi insurance regulatory requirements and digital transformation practices.
Arabic proficiency (spoken and written) is preferred to facilitate communication with local stakeholders.
Work Location: Onsite – Riyadh, Saudi Arabia
Engagement Type: 6 months (extendable based on performance and project needs)
Start Date: December 1st, 2025
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