Business Analyst

Job Title: Business Analyst - Transactional Credit

Department: PayU Finance

Location: Bangalore (Preferred) | Mumbai | Gurgaon

Experience Level: 2-4 years (Fintech/Banking preferred)

Employment Type: Full-time

About the Role

We are seeking a dynamic Business/Senior Business Analyst to join our Transactional Credit team at PayU Finance. This role is perfect for an analytical professional who thrives on turning data into actionable business insights and driving strategic decision-making in the fast-paced fintech environment.

Key Responsibilities

Portfolio Monitoring & Analytics
Define, monitor, and create alerting systems for critical business metrics
Proactively identify trends and anomalies in portfolio behaviour and suggest solutions
Data-Driven Decision Support
Partner with business stakeholders to translate complex data insights into strategic recommendations
Support leadership in making informed decisions through robust data analysis and business intelligence
Present findings and recommendations to senior management and cross-functional teams
Issue Investigation & Solution Development
Identify root cause and conduct deep-dive analysis to investigate business/product issues using funnel analysis, conversion metrics, and other analytical techniques
Business Metrics Ownership
Take ownership of key performance indicators including Customer Retention, Utilization, and other critical business metrics
Design and execute initiatives to improve owned metrics
Ad-hoc Analysis & Campaign Support
Provide analytical support for business teams' ad-hoc data requirements
Business Process Management
Partly Owning and optimizing business processes
Ensuring compliance and process adherence