Business Analyst

About Policybazaar.com –

We believe in insurance for all, and we drive it through unbiased information and time efficient processes for all Indian customers. As India's largest insurance brokers, we consider it our responsibility to be every Indian customer's one-stop portal for protection against death, disease and disability -- as well as for mindful investment planning. We understand customers' anxiety about claim settlement, so we offer 24x7 online support, on-ground support, as well and even host special claim samadhan events where stuck claims can be reopened and resolved instantly. Our mission, in keeping with IRDAI's inspiring vision, is Har Family Hogi Insured by 2047.

Companies – Paisabazaar.com, Docprime, QuickFixCars, Policybazaar.ae, Zphin Visit policybazaar.com to know more about us.

Job Description:

We are looking for a detail-oriented and data-driven Supply Chain / Process / Operations Business Analyst to join our growing team. If you are passionate about optimizing processes, improving operational efficiency, and enabling business decisions through analytics, we’d love to connect!

Responsibilities:

• Creating relevant data reporting dashboards to support day to day business management & growth.
• Preparing presentations for reviews & updates.
• Conduct relevant analysis by collecting data from all internal and external sources to get answers to business question.
• Define business problems basis data analysis, develop processes, drive implementation and track key metrics.
• On a daily basis, gathering and analyzing information, formulating and testing hypotheses, and developing and communicating recommendations.
• Develop strategy for new business growth and traffic & conversion improvement.
• Creating or modifying automated dashboards to support day-to-day tracking of business and product metrics
• Ability to quickly understand the end-to-end business and online product journeys
• An appetite to go deep into use cases and scenarios by way of investigation to solve customer-centric problems that are often invisible to managers
• Analyze supply chain, operational, and process data to identify trends, gaps, and opportunities
• Support end-to-end process improvement initiatives
• Work closely with cross-functional teams (Operations, SCM, Logistics, Procurement, Tech)
• Recommend and implement data-backed solutions to improve efficiency, reduce costs, and enhance service levels
• Monitor KPIs and ensure process adherence.

Skills & Experience:

• 2-4 years of relevant experience
• Excellent with MS Excel. Advanced Excel will be great to have
• Must be good in Qualitative and Quantitative Analysis.
• Must be good in Presentation making and delivering
• Excellent written and verbal communication skills – important for a clear delivery of insights
• Good to have Knowledge of Python , SQL, google analytics
• Need to find a way to automate reports, or maintain existing reports.
• Experience in writing detailed BRDs
• Ability to translate business or product problem statements into key insights that shape major business decisions
• Exposure to & understanding of business aspects: sales, product, marketing, revenue
• Independent thinker, Persistent, performance-driven and solution-oriented
• Strong analytical and problem solving skills
• Ability to work between departments to collect and collate information