Business Analyst

The Business Analyst partners with business stakeholders and IT to identify business needs, elicit and document requirements, analyze processes, and translate these into clear, actionable specifications. The role supports data-driven decision making, process improvements, and the successful delivery of projects and initiatives that drive business value while ensuring alignment with governance and compliance standards.

What you’ll be doing

What will your essential responsibilities include?

• Formalise, capture, document, and validate business requirements from stakeholders through interviews, workshops, and analysis.
• Analyze current business processes and data flows; create as-is and to-be process maps and capability models. Help identify how requirements can help make the process more efficient.
• Define business cases, cost-benefit analyses, and measurable success criteria, monitor alignment with strategic goals.
• Translate business needs into clear functional specifications, user stories, acceptance criteria, and testable requirements for IT or development teams.
• Collaborate with data and analytics teams to define data requirements, data quality requirements, and data lineage, support data mapping and reporting needs.
• Develop and maintain dashboards, reports, and KPIs to support management decisions; ensure data accuracy and timeliness.
• Facilitate requirement workshops, reviews, and decision-making sessions; manage stakeholder expectations and communications.
• Assist with the creation of training materials and change-management activities to drive adoption of new processes or systems.
• Collaborate with cross-functional teams (e.g. Finance, Operations, Actuarial, IT, Compliance, Client Intelligence Legal) to ensure end-to-end alignment.
• Identify risks, dependencies, and assumptions; propose mitigation strategies and escalation as needed.
• Maintain thorough documentation and traceability of requirements throughout the project lifecycle.
• Validate the overall IT solution to ensure alignment to business requirements, review requirements and/or specifications with the development and test teams to ensure understanding.
• Perform Root Cause Analysis in support of Problem Management and support operational tasks.
• Deliver and coordinate UAT, including test plan and defect log management.
• Support continuous improvement activities across the team particularly in relation to innovation and team processes and standards
  
  

You will report to Analyst Lead.

What you’ll bring

We’re looking for someone who has these abilities and skills:

Required Skills And Abilities

• Relevant experience in an (re)insurance or technology field.
• Analytical thinking and problem-solving: ability to break down complex problems, identify root causes, and propose practical solutions.
• Requirements gathering and documentation: Robust ability to gather, clarify requirements, produce clear, testable specifications, and be team oriented.
• Stakeholder management and facilitation: excellent communication, collaboration, and negotiation skills: able to manage conflicting priorities.
• Proficient in mapping processes, defining KPIs, data modeling concepts, and data quality considerations. Familiarity with Analyst methodologies e.g. Use Cases; Business Rule Development; User Interface Specs; Functional Specs.
• Experience building dashboards and reports; proficiency with Power BI, Tableau, Qlik, or similar tools. Ability to understand general business requirements and implement corresponding technical solutions.
• Full technical knowledge of all phases of applications systems analysis.
  
  

Desired Skills And Abilities

• Ability to work with data and complex systems.
• Experience with multiple SDLC methodologies.
• Must be detail conscious, technically motivated, creative, and user oriented.
• Able to determine and communicate impacts of system functionality and technical approach on performance, scalability and maintainability.
• Proven planning and organization skills, creating own work schedules, prioritizing workload, preparing in advance and setting realistic timescales.
  
  

What we offer

Inclusion

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
• Robust support for Flexible Working Arrangements
• Enhanced family-friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter
  
  

Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.

Total Rewards

AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.

We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars

• Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We’re committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
• Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
• AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving.
  
  

For more information, please see axaxl.com/sustainability.

Who we are

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at axaxl.com

Want to know more?

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