Business Analyst

Business Analyst

As a rapidly growing technology company delivering software solutions to the global market, we continue to build innovative, value-driven products for our clients.

We are now looking for a Project Manager / Business Analyst who has strong experience in e-commerce projects , excellent communication skills, and the ability to manage end-to-end software project cycles.

This role is central to bridging business needs with technical teams, ensuring seamless project execution, and maintaining clear communication across all stakeholders.

We work in a hybrid model , and we expect flexibility for on-site work during critical project phases .

Role Overview

The successful candidate will take an active role in analysis, planning, testing, coordination, and go-live operations.

If you have experience in e-commerce platforms, enjoy problem-solving, and thrive in dynamic environments, we would love to meet you.

Key Responsibilities

Analysis & Discovery

• Conduct business and system analyses for e-commerce, web, and mobile application projects
• Gather, analyze, and document business requirements
• Create user stories, acceptance criteria, business rules, and detailed process flows
• Design functional requirement documents and user scenarios
• Manage epics, stories, tasks, and workflows in Jira

Project Planning & Coordination

• Prepare project timelines, scope definitions, sprint plans, and resource schedules
• Work closely with development, QA, design, and customer teams
• Actively participate in sprint planning, grooming, and daily stand-ups
• Apply both Agile (Scrum/Kanban) and traditional project management methodologies

Testing & Validation

• Execute unit and integration tests; track issues and defects in Jira
• Prepare and follow functional test cases
• Coordinate UAT (User Acceptance Testing) with clients
• Ensure product quality aligns with requirements and expectations

Documentation

• Prepare detailed project documentation (BRD, FRD, user guides, process flows, test reports, etc.)
• Maintain up-to-date and traceable documentation throughout the project lifecycle

Go-Live & Post-Go-Live Support

• Plan and execute go-live processes, manage risks, and coordinate stakeholders
• Provide post-deployment support to clients
• Offer feedback and contribute to continuous process improvements

Qualifications

• Bachelor’s degree in Computer Engineering, Industrial Engineering, Management Information Systems, or related fields
• Experience in e-commerce projects is required
• Minimum 2 years of experience in business analysis for mobile and web applications
• Knowledge of ERP and CRM systems
• Strong understanding of software development processes and methodologies
• Basic SQL skills and familiarity with data structures & database concepts
• Hands-on experience with Jira
• Proficiency in MS Project, Visio, Excel, Word, PowerPoint
• Ability to prepare clear, structured technical and functional documentation

Soft Skills

• Excellent communication and stakeholder management abilities
• Strong analytical and problem-solving skills
• Structured, detail-oriented, and capable of algorithmic thinking
• Team-oriented mindset with a proactive and solution-focused approach
• Strong written and spoken English skills

Working Model

• Hybrid working model
• Flexibility for on-site work during intensive project periods
• A communication-driven approach is highly valued