Business Analyst

We are looking for a Business Analyst to join a well-known Islamic Bank in Bahrain. The role focuses on supporting digital transformation initiatives, enhancing customer experience, and ensuring seamless delivery of banking solutions.

Key Responsibilities

• Collaborate with stakeholders to gather, document, and analyze business requirements for digital banking projects.
• Analyze customer journeys and propose enhancements for mobile and internet banking platforms
• Translate business needs into detailed user stories and acceptance criteria with technical details.
• Work closely with UX/UI teams to ensure customer-centric design
• Support AI banking initiatives by identifying use cases and data requirements
• Conduct gap analysis and propose process improvements to optimize efficiency.
• Maintain product/project/test documentation and ensure alignment with regulatory requirements
• Facilitate sprint planning, backlog grooming, and cross-functional collaboration. Discussing with the stakeholders to align on the requirements and priorities.

Qualifications & Requirements

• Bachelor’s degree in computer science, Information systems or a related field. A Master’s degree or MBA is a plus.
• 3–5 years of hands-on experience as a Business Analyst, preferably in the banking or fintech industry

Required Skills & Competencies:

• Analytical Thinking Strong ability to interpret and improve business processes, systems, and applications.
• Effective Communication Exceptional written and verbal skills for interfacing with a wide range of stakeholders.
• Problem Solving Proven capacity to identify root issues and propose effective, innovative solutions.
• Technical Fluency Familiarity with databases and the software development lifecycle; ability to collaborate effectively with IT teams.
• Industry Expertise Knowledge of the banking sector, with a particular focus on digital and internet banking products and services.
• Project Management Basics Understanding of methodologies such as Agile or Scrum to support project planning and execution.

Preferred Qualifications:

• Certifications: CBAP (Certified Business Analysis Professional) or equivalent.
• Technical Know-how Exposure to programming languages and database management tools is a plus.