Business Analyst

Job Title

Business Analyst - Insurance Process Mapping (Healthcare & Insurance)

Location: Riyadh, Saudi Arabia (Onsite)

Engagement Type: 6-Month Contract (Extendable)

Start Date: Target - December 1st, 2025

Language Requirement: Arabic-speaking professionals are preferred.

Role Overview

We are urgently seeking a seasoned Business Analyst to lead a strategic end-to-end process mapping initiative for our Insurance sector client.

The engagement covers multiple payer lines - Health, Motor, Life, and Credit Insurance - with a primary objective to assess operational workflows, identify tool and system interventions, and drive digital transformation initiatives.

Key Responsibilities

• Conduct comprehensive process mapping across insurance-side operations including health, motor, life, and credit lines.
• Facilitate stakeholder workshops, interviews, and documentation reviews to capture business requirements and workflows.
• Identify inefficiencies, redundancies, and areas for process improvement or automation.
• Map existing tools, applications, and system touchpoints to understand integration and optimization opportunities.
• Recommend suitable digital enablers or automation solutions to enhance process efficiency.
• Present findings and recommendations to client leadership through detailed, executive-ready presentations and reports.
• Ensure all deliverables and recommendations are aligned with Saudi Arabia's regulatory frameworks and industry best practices within the payer-side domain.

Qualifications & Skills

• Bachelor's degree in Business Administration, Information Systems, or related field.
• 5+ years of experience in business analysis, preferably in Insurance or Healthcare domains.
• Proven expertise in process mapping, workflow analysis, and digital transformation projects.
• Strong analytical, problem-solving, and communication skills.
• Familiarity with Saudi insurance regulatory requirements and digital transformation practices.
• Arabic proficiency (spoken and written) is preferred to facilitate communication with local stakeholders.

Additional Information

Work Location: Onsite - Riyadh, Saudi Arabia

Engagement Type: 6 months (extendable based on performance and project needs)

Start Date: December 1st, 2025