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Business Analyst

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About The Role

We are looking for a Technical Business Analyst who can work closely with business stakeholders, product owners, architects, and engineering teams to deliver high-quality technical solutions. The ideal candidate should have strong analytical and documentation skills, hands-on experience with API workflows, and familiarity with Agile tools like Jira and Confluence. Insurance domain knowledge is good to have.

Responsibilities for Internal Candidates

Business Analysis & Requirements Gathering

  • Work with business users and product owners to gather, analyze, and document requirements.
  • Conduct stakeholder interviews, requirement workshops, and walkthroughs.
  • Translate business needs into clear user stories, acceptance criteria, and functional specifications.

Documentation & BA Deliverables

  • Prepare and maintain BRDs, FSDs, User Stories & Acceptance Criteria, Process Flows/BPMN diagrams, and Use Case Documents.
  • Maintain version control and structured documentation in Confluence.

Technical Analysis

  • Understand system architecture, API interactions, data flows, and integration points.

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