Business Analyst

Job Overview:

We are looking for a motivated and detail-oriented Business Analyst to support multiple active projects. The ideal candidate will assist with requirement gathering, project coordination, Jira management, documentation, and cross-team communication throughout the SDLC lifecycle. A basic understanding of technical concepts and strong organizational skills is essential.

Key Responsibilities

• Support daily project coordination, follow-ups, and cross-team communication.
• Track project timelines, deliverables, risks, and maintain project dashboards/reports.
• Participate in sprint planning, standups, reviews, and client meetings.
• Gather and document business requirements with clients and senior team members.
• Prepare BRDs, user stories, acceptance criteria, workflow diagrams, and functional documentation.
• Perform gap analysis, feasibility checks, and impact assessments.
• Manage Jira boards, tickets, and workflows with timely updates.
• Support backlog grooming, sprint preparation, and task allocation.
• Join client calls, document MOMs, and follow up on action items.
• Communicate requirement updates clearly to internal teams.
• Draft and maintain SOPs, functional specs, change requests, and release notes.
• Organize and maintain project documentation in Confluence or similar tools.
• Assist across all SDLC phases including requirements, development, QA, UAT, and release.
• Support QA in validating test cases and ensuring requirement coverage.
• Assist in coordinating UAT cycles, defect tracking, and verification of deliverables.
• Understand basic software concepts, workflows, APIs (high-level), and integration logic.
• Collaborate with developers to clarify functional requirements.
• Accounting or Travel industry knowledge is a plus.
• Read and interpret basic technical or functional specifications.

Skills & Qualifications

• Bachelor’s degree in Computer Science, IT, Business, or related field.
• 2–3 years of experience as a Business Analyst or Project Coordinator.
• Familiarity with Jira, Confluence, or other project management tools.
• Good understanding of Agile/Scrum methodologies.
• Strong documentation, communication, and analytical skills.
• Knowledge of SDLC and UAT processes.
• Ability to handle multiple tasks and work in fast-paced environments.

Languages

• English — Required (strong spoken & written communication).
• Hindi / Urdu — Preferred.
• Arabic — Added advantage.

Key Attributes

• Quick learner with a proactive approach.
• Strong attention to detail and follow-through.
• Good problem-solving mindset.
• Collaborative and comfortable working with cross-functional teams.

Job Type: Full-time

Pay: AED4,000.00 - AED5,000.00 per month