Business Analyst

Job Summary:

The Technical Business Analyst acts as a bridge between business needs and technical solutions. This role involves gathering, analyzing, and documenting requirements, collaborating with stakeholders, and supporting the design and implementation of IT systems and software solutions. The analyst ensures that business processes are optimized, solutions are aligned with organizational goals, and technology implementations deliver maximum value.

Key Responsibilities:

• Engage with business stakeholders to gather, analyze, and validate business requirements.
• Translate business needs into technical specifications and functional requirements.
• Collaborate with IT teams, developers, and project managers to design and implement solutions.
• Conduct data analysis and process modeling to support decision-making.
• Assist in testing and quality assurance to ensure solutions meet business expectations.
• Identify opportunities for process improvements, automation, and optimization.
• Document workflows, business processes, and technical specifications for future reference.
• Support change management and user training during system implementation.

Requirements:

• Bachelor’s degree in a technical field (IT, Computer Science, Engineering, or related).
• 3–8 years of experience as a Business Analyst or in a similar role.
• Strong analytical and problem-solving skills.
• Excellent communication and coordination abilities.
• Flexible and adaptable to different projects and requirements.

Skills & Competencies:

• Knowledge of software development lifecycle (SDLC) and agile methodologies.
• Proficiency in requirements gathering, process mapping, and documentation tools.
• Basic understanding of databases, SQL, and system architecture.
• Ability to bridge the gap between technical teams and business stakeholders.
• Familiarity with ERP, CRM, or other enterprise systems is a plus.
• Experience with data visualization and reporting tools (Power BI, Tableau) is desirable.