Business Analyst

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Functional Title: Business Analyst
Job Title: Information Technology BA III
Agency: Health & Human Services Comm
Department: Compliance and Quality Control
Posting Number: 15435
Closing Date: 04/13/2026
Posting Audience: Internal and External
Occupational Category: Computer and Mathematical
Salary Range: $9,000.00 - $9,500.00
Pay Frequency: Monthly
Salary Group: TEXAS-B-25
Shift: Day
Additional Shift:
Telework: Eligible for Telework
Travel: Up to 5%
Regular/Temporary: Temporary
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt
Facility Location:
Job Location City: AUSTIN
Job Location Address: 4601 W GUADALUPE ST
Other Locations:
MOS Codes: 8846,8848,8858,14NX,15AX,16KX,181X,182X,1D7X1,255A,25B,26B,62E,681X,682X,781X,782X,CYB10,CYB11,ISM
IT,Z Prefix

Brief Job Description:

***This is a temporary position that will end on 8/31/2026.***

The Business Analyst (BA) performs business analysis work to support the Compliance and Quality Control Division’s Solicitation Review System’s re-write project. This role partners with business owners throughout product planning, requirements definition, and delivery cycles. Responsibilities include analyzing complex technical and business processes, identifying efficiencies, and prioritizing needs. The BA coordinates the gathering, development, documentation, and verification (testing) of requirements and works under limited supervision with considerable latitude for initiative and independent judgment.

Essential Job Functions (EJFs):

EJF1. Elicit and document business requirements for the existing Solicitation Review System, ensuring accuracy and effective communication with stakeholders and the development team. Responsible for coordinating, scheduling, and leading all requirements-gathering meetings. (40%)

EJF2. Conduct gap analysis of existing system functionality against desired system functionality for the Solicitation Review System, including workflows and reporting through PowerBI. (20%)

EJF3. Collaborate daily with the Senior Systems Advisor to track the development and implementation of requirements and test new and existing system functionality for adherence to business requirements for the Solicitation Review System. Update and maintain requirements documentation throughout the life of the project. (30%)

EJF4. Report weekly to the Director of Contract Compliance Unit regarding progress, potential issues, and overall status. (10%)

Knowledge, Skills and Abilities (KSAs):

Knowledge of BABOK Guide principles, including elicitation, requirements analysis, and validation.

Knowledge of gap analysis methodologies—comparing current state vs. desired state and identifying missing capabilities.

Knowledge of the capabilities and limitations of computer systems or management information systems.

Knowledge of process or systems analysis and design work.

Knowledge of the Software Development Lifecycle (SDLC)

Skill in defining all types of requirements, functional specifications, and other deliverables.

Skill in policy interpretation and translating regulations into system requirements.

Skill in requirements elicitation techniques such as techniques such as interviews, workshops, document analysis, observation, and surveys.

Skill in working collaboratively and cooperatively with colleagues and in building consensus.

Skill in interpersonal relationships, including the ability to work with people under pressure, negotiate among multiple parties, resolve conflicts, and establish and maintain effective working relationships with various levels of personnel in governmental entities.

Skill in troubleshooting, performance tuning, and problem-solving.

Skill in verbal, written, and presentation communication.

Skill in Microsoft Excel.

Ability to create clear, complete, and actionable requirements documentation.

Ability to build consensus across multiple teams.

Ability to ensure accuracy in documenting system functionality and regulatory requirements.

Ability to identify compliance gaps and propose feasible solutions.

Ability to adapt effectively to evolving regulations and system complexities.

Ability to build trust and maintain relationships across technical and business teams.

Registrations, Licensure Requirements or Certifications:

Preferred PMI-PBA or IIBA CBAP.

Initial Screening Criteria:

Minimum 5-years business analysis experience, including requirements elicitation and documentation, gap analysis, and testing.

Experience with PowerBI preferred.

Experience with PowerAutomate preferred.

Experience with Microsoft Excel preferred.

Experience with Jotform preferred.

Graduation from a four-year college or university is preferred.

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.