Business Analyst

Role Purpose:

The Business Analyst will be responsible for identifying business needs, defining high-quality requirements, and collaborating with cross-functional teams (Engineering, Design, and Product Management) to deliver digital solutions that provide maximum value to users and the organization.

Main Responsibilities:

• Requirement Elicitation & Analysis: Lead workshops and interviews with stakeholders to gather functional and non-functional requirements.
• Backlog Management: Assist Product Managers in grooming the product backlog, ensuring user stories are well-defined, estimated, and meet the "Definition of Ready."
• Process Modeling: Document current ("as-is") and future-state ("to-be") business processes using BPMN or UML diagrams to identify efficiencies.
• Functional Specifications: Create detailed wireframes, data flow diagrams, and acceptance criteria to guide the development team.
• User Acceptance Testing (UAT): Define test scenarios and coordinate with end-users to ensure the delivered product meets the documented business requirements.
• Data-Driven Insights: Analyze product metrics and user feedback to recommend feature enhancements or pivot strategies.

Required Skills & Qualifications:

• Education: Bachelor’s degree in Business Administration, Computer Science, or a related field.
• Technical Skills: Proficiency in Jira/Confluence, SQL, and modeling tools (e.g., Visio).
• Methodologies: Strong understanding of Agile/Scrum frameworks and the SDLC (Software Development Life Cycle).
• Soft Skills: Exceptional communication, negotiation, and "translation" skills between tech and business.
• Certifications: CBAP (IIBA) or PMI-PBA (Preferred).