Responsibilities
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Speak to managers to learn what their business needs are
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Write down what the business does and how
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Analyse your findings to suggest changes and improvements
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Explain the possible effects of changes, such as the costs, benefits and risks
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Agree the best way to make changes
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Organize testing and quality checks
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Support staff making changes
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Communicate with internal colleagues to understand the needs of departments and the organisation as a whole
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Work with external stakeholders to understand and investigate feedback into the service, function, or product provided
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Use data modelling practices to analyse your findings and create suggestions for strategic and operational improvements and changes
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Consider opportunities and potential risks attached to suggestions you make
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Identify the processes and information technology required to introduce your recommendations
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Gain agreement, usually from senior management, of the best method of introducing your recommendations to the business
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Communicate the benefits of your recommendations across departments and help to address any uncertainty and concern
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Produce written documentation to support your work, report on your findings and to present to stakeholders when necessary
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Support staff and teams in making your recommended changes, including helping to resolve any issues
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Ensure plans are made and processes are created to evaluate the impact of the changes made, including taking responsibility for overseeing and reporting on this evaluation
Skills
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Business management skills
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Analytical thinking skills
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Knowledge of teaching and the ability to design courses
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To be flexible and open to change
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The ability to use your initiative
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Customer service skills
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The ability to work well with others
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Excellent verbal communication skills
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To have a thorough understanding of computer systems and applications
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Excellent communication skills, with the ability to talk and present to a range of audiences, sometimes acting as a translator between parties
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The capacity to motivate others and lead change
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The ability to work under pressure on multiple projects within your project timeframes
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A passion for creating solutions with a positive attitude to change
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Excellent analytical skills and an informed, evidence-based approach
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A strong interest in business and business development
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A good understanding of information technology
Requirements
Qualification
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Bachelors degree in Business Administration, Management or a related field
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Strong analytical skills and problem solving skills to assess complex business challenges
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Proficiency in business analysis tools, Microsoft Office and project management tools
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proficient in producing clear and concise documentation, including user stories, process flows and business requirements
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Ability to act as a liaison between units and IT teams, ensuring effective communication and understanding
Work mode
Onsite
Location
Bahria Town Phase 7, Rawalpindi