Business Analyst - 2

Business Analyst

Job Status: Full Time (40+ hrs.)

FLSA Status: Exempt

Reports To: Sr. Technical Director, MAP

Grade/Level: 2

Amount of Travel Required: <10%

Work Schedule: Monday – Friday (core hours 9am-3pm)

Positions Supervised: None

Work Location: Springfield, VA

Citizenship Status: U.S. Citizen

Clearance: TS/SCI

About the Organization

Global Skills X-Change (GSX), a veteran-owned small business, is a leading authority in delivering professional development and workforce management services and solutions to equip organizations with the tools and capabilities to adapt to rapid change. With a special expertise in designing, maintaining, and managing professional credentialing programs, nobody is better positioned to help employers deliver skilling, reskilling and upskilling solutions in an evolving workplace. Our culture is one of innovation rooted in diversity, equity, and inclusion. Our team of Ph.D.- and Masters-level researchers, Industrial/Organizational (I/O) psychologists, MBAs and talent development professionals tackle today's most complex human capital and learning and development problems with rigor and creativity - while maintaining some of the highest client satisfaction and reputation scores in the industry. Your work at GSX will provide a lasting impact as you ensure organizations are equipped to excel in the face of change.

Summary

The Business Analyst (Skill Level 2) supports the Human Development – National (HDN) Office by assisting with the administration and oversight of testing and certification processes. This role ensures testing programs are conducted in approved proctored environments and comply with applicable laws, accreditation standards, and accessibility requirements. The Business Analyst helps develop, document, and manage processes related to certification testing protocols, tools, and procedures to support consistent and compliant program delivery.

Job Description

Ensure testing is delivered in an approved, proctored environment using standardized procedures.
Ensure testing activities comply with applicable laws, accreditation standards, and accessibility requirements, including Chapter 126 of Title 42, United States Code (Americans with Disabilities Act of 1990).

Requirements

Bachelor’s degree from an accredited college or university and at least 12 months of demonstrated experience working with applicable laws, accreditation standards, or accessibility compliance such as the Americans with Disabilities Act (ADA).

Education: Bachelor’s degree from an accredited college or university

Education Substitutions: