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Business Analyst 5-Ops

Nashville, United States

Plans, manages, and controls the activities that provide operational support for a business segment, group or team. Brings expertise or identifies subject matter experts in support of multi-functional efforts in process improvement, data capture and analysis, infrastructure support, tool ownership and compliance with procedures, etc. Advises business groups by providing strategic direction to initiative prioritization, integration and resource application. Ensures that policies and procedures align with corporate vision. Understands how to create light but effective process and how to deploy them at scale.

Business Process Analysis & Optimization

  • Analyze, document, and improve existing business processes across departments to enhance efficiency and effectiveness.
  • Identify gaps, redundancies, and bottlenecks in workflows and recommend data-driven solutions.

Program Management

  • Lead cross-functional programs from initiation through execution, ensuring alignment with strategic goals.
  • Develop and manage detailed project plans, timelines, and resource allocations.
  • Monitor program performance and proactively address risks, issues, and dependencies.
  • Successfully navigate reactive change management.

Stakeholder Engagement & Communication

  • Serve as a liaison between business units, technical teams, and leadership to ensure clear understanding of goals and requirements.
  • Facilitate meetings and presentations to gather input, share progress, and drive consensus.
  • Build strong relationships with internal and external stakeholders to foster collaboration and trust.

Serve as a liaison with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction processing. Collect, input, verify, correct, and analyze data to measure key performance indicator actual versus business objectives. Provide updates to management regarding budget to actual, informing them of deviations and opportunities. Provide management with economic impact and compliance issues surrounding key business decisions and/or deals. Communicate Oracle Business Practices to the organization and monitor process and approvals for full compliance. Drive implementation of new processes and procedures.

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