Business Analyst (Arabic Speaker)

BUSINESS SYSTEMS ANALYST (Arabic Speaker) - REAL ESTATE

Location: Dubai, UAE

Contract Type: 1‑Year Contract (Renewable)

Salary: Up to AED 30,000 per month (all inclusive) + Visa

Sector: Real Estate Development & Asset Management

The Enterprise Architect experience is Must*

About the Company

The company is a Saudi‑owned real estate organization established in 1884 , with operations spanning commercial, residential, and warehouse assets , including acquisition and leasing activities . Over the past 18 years, the business has expanded significantly and is now undergoing a major transformation from a family‑run structure to a fully corporate, process‑driven enterprise .

This role is a critical hire within a business‑wide transformation program , directly supporting the Chairman and senior leadership to redesign processes, improve governance, and enable scalable, technology‑supported operations.

Role Purpose

The Business Systems Analyst will designs and enables data-driven business systems, analytics, and AI-powered solutions to support the Real Estate Operating Model and informed enterprise decision-making. The role bridges business, technology, and governance teams to deliver integrated systems, process optimization, automation, and measurable performance improvements across real estate operations and finance

Key Responsibilities

Business Systems Analysis & Requirements Management

▪ Lead end-to-end business and systems analysis, translating business needs into BRDs, Functional Specifications, System Requirement Documents, and RTMs.

▪ Facilitate structured stakeholder workshops to elicit, validate, and prioritize business, data, and system requirements.

▪ Ensure full traceability from business objectives → processes → systems → data → analytics → insights.

▪ Apply gap and impact analysis across processes, systems, data, and organizational capabilities.

ERP, Data & Enterprise Systems Enablement

▪ Support ERP and enterprise system initiatives including Yardi, SAP, Odoo, or equivalent platforms. ▪ Perform full-cycle ERP business analysis: requirements gathering, data mapping, integration specifications, and UAT support.

▪ Define system integration requirements, API flows, and technology stack dependencies.

▪ Act as the primary liaison between business users, system integrators, and technical teams

Business Intelligence, Data & Analytics

▪ Define business intelligence and reporting requirements, including dashboards, KPIs, metrics, and performance baselines.

▪ Support data modelling, data integration, and data quality assessment across ERP, property management, finance, and operational systems.

▪ Translate complex datasets into actionable insights and executive-level reports.

▪ Collaborate with BI teams on Power BI / Tableau solutions.

AI, Automation & Digital Enablement

Operation Model & Process Design

Enterprise Architecture & Alignment

Performance Excellence, Governance & Continuous Improvement

Required Skills & Experience

PROFESSIONAL CERTIFICATIONS

Skill Detail / Requirement

CBAP - IIBA — Certified Business Analysis Professional; valid at time of application
Six Sigma - Green Belt minimum; Black Belt applied process improvement projects
TOGAF - The Open Group — Foundation Level 1 min; Practitioner Level 2 preferred
ArchiMate - The Open Group — Certified Practitioner Level 2 or higher
PMP / PMI-PBA / PRINCE2 - Any recognised project or programme management certification (mandatory).
EFQM Assessor - EFQM Practitioner or Assessor training; post-transformation review capability.

BUSINESS ANALYSIS & DOCUMENTATION

BRD authoring - Full lifecycle — scope, stakeholders, functional & non-functional requirements, acceptance criteria (Mandatory)
Process modelling (BPMN) - BPMN 2.0, AS-IS / TO-BE; insert models into Sparx Systems EA repository
Gap & impact analysis - Data, technology, people & skills gap registers; prioritised by risk & business impact (Mandatory)
Value stream mapping - Six Sigma DMAIC; identify waste, bottlenecks and optimisation

opportunities

User stories & acceptance criteria - Agile BA — linked to functional requirements for development teams

ERP, DATA & SYSTEMS

ERP implementation BA Full cycle : requirements, data mapping, integration specification and UAT (mandatory)
ODOO implementation experience - Leasing, property management, accounting and maintenance modules (mandatory)
Data inventory & quality - Current data inventory, GAP reports, governance assessment across all systems
Technology stack mapping - Integration mapping, API flows, system performance baseline documentation
BI & reporting requirements - Target data reports, KPI dashboard specs — Power BI / Tableau experience

AI, AUTOMATION & DIGITAL

AI solution design / claud MCP E.G - Requirements & functional specs for ML,
NLP, computer vision in real estate (Mandatory)
RPA / intelligent automation - Process Discovery Documents (PDD), bot specifications and UAT support (Mandatory)
Mobile app BA — one stop shop - Tenant/owner portal: payments, maintenance, communications, documents (Mandatory)
PropTech awareness - IoT, smart building, digital twin platforms and vendors
Data Lakes

KPIS, STRATEGY & PERFORMANCE EXCELLENCE

KPI / OKR framework design - Balanced scorecard, leading & lagging indicators, baselines, measurement cadence
Strategy cascade - Enterprise objectives to department to role-level targets and performance reporting
EFQM excellence model - Self-assessment, improvement planning, post-transformation review and submission
APQC benchmarking - Process classification framework; embed best practices into TO-BE designs (Mandatory)
Executive performance reporting - Transformation dashboards, status reports to VP and senior leadership

JIRA & ATLASSIAN TOOLS

Jira — project & issue management - Create, manage and track epics, stories, tasks and sub-tasks; configure workflows, Scrum/Kanban boards and sprints (Mandatory)
Jira — backlog & sprint management - Maintain and groom product backlogs; plan and execute sprints; track velocity and burndown metrics (Mandatory)
Confluence — documentation & wikis - Author and maintain project docs, decision logs, meeting notes, requirement pages and EA artefact repositories
Atlassian ecosystem integration - Link Jira to Confluence and third-party tools (Slack, MS Teams); configure automation rules
Jira administration & configuration - Manage projects, permission schemes, custom fields, screens and workflow transitions

Language