Business Analyst -Artificial Intelligence

Senior Business Analyst with AI

Must Have Technical/Functional Skills

Business Analysis, AI, Github, Atlassian Tool like Jira Confluence

Roles & Responsibilities

Leverage generative AI tools to accelerate requirements creation, user story development, and documentation while maintaining high standards of accuracy and clarity

Lead business analysis for SiriusXM’s web commerce platform, supporting customer-facing experiences including retention, upgrade, and account management flows

Partner with product, engineering, UX, marketing, and business stakeholders to define project scope, shape solutions, and deliver features that drive customer retention, engagement, and lifetime value

Translate business objectives (e.g., plan changes, billing experiences, save/cancel flows, pricing/offers, promotions) into detailed user stories, workflows, and acceptance criteria; ensure requirements are clear, complete, and aligned with technical implementation

Facilitate and participate in agile ceremonies (sprint planning, stand-ups, demos, retrospectives) and lead requirements workshops, JAD sessions, and stakeholder discussions to drive alignment and prioritization

Analyze and optimize end-to-end customer journeys across account management and subscription lifecycle (billing, payments, renewals, cancellations), leveraging data insights, experimentation, and cross-system collaboration (e.g., CRM, identity, payments) to improve retention and overall customer experience across web, streaming, and in-car platforms

Own requirements lifecycle management, including documentation, traceability, change control, and validation to ensure high-quality delivery and adherence to scope

Communicate effectively across technical and non-technical audiences, providing clarity on requirements, changes, risks, and solutions to ensure successful delivery

Lead and mentor analysts, fostering best practices in business analysis, documentation, and stakeholder engagement

Identify opportunities to improve processes, increase efficiency, and enhance overall delivery across the web commerce platform

Generic Managerial Skills, If any

Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent experience

5+ years of experience as a Solutions Analyst, preferably supporting digital products or web commerce platforms

Proven ability to gather, analyze, and document business and functional requirements for both technical and non-technical audiences

Experience working with modern web applications, including modular architectures and reusable components

Experience operating in Agile environments, including participation in scrum ceremonies and delivery within CI/CD frameworks

Strong analytical and problem-solving skills, with the ability to leverage data and research methods to inform decisions

Demonstrated ability to manage competing priorities, adapt to change, and deliver results in a fast-paced environment

Excellent communication and stakeholder management skills, with the ability to influence and collaborate across cross-functional teams

Strong organizational and time management skills, with attention to detail and a focus on quality delivery

Nice to Have:

Experience with digital customer experiences, particularly self-service or account management platforms

Education

Minimum Bachelors

Salary Range: $110000 - $120000 a year

Location

New York, NY

Job Function

TECHNOLOGY

Role

Business Analyst

Job Id

412473

Desired Skills

Artificial Intelligence

Salary Range

$110,000-$120,000 a year

Desired Candidate Profile

Qualifications : BACHELOR OF COMPUTER SCIENCE

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