Business Analyst (C. Advanced)

INTERVIEW= Onsite / Virtual
JOB TYPE= Onsite

SCOPE
The Contractor will provide an experienced Business Analyst to:

• Elicit, analyze, and document business requirements clearly.
• Facilitate workshops and meetings with stakeholders to gather requirements and validate solutions.
• Use of tools like UML, BPMN, and process flow diagrams for modeling.
• Develop user stories, acceptance criteria, and maintain traceability in Azure DevOps.
• Support testing activities by creating user acceptance test cases and coordinating UAT.
• Collaborate with technical teams to translate business needs into actionable solutions and oversee testing and rollout.
• Work within Agile frameworks (Feature Driven Design and Scrum) to deliver iterative solutions.
• Provide guidance on best practices for business analysis and process improvement.
• The Contractor, through its selected candidate, must perform all tasks and complete the deliverables identified in this Statement of Work (SOW).

Minimum Qualifications

• 5+ years of experience as a Business Analyst on technology projects.
• Experience analyzing workflows, identify inefficiencies, and recommend improvements to support strategic goals.
• Experience with Microsoft Dynamics 365 Case Management solutions.
• Experience as an IT Business Analyst for software development projects.
• Proficiency in eliciting requirements, documenting user stories, and defining acceptance criteria.
• Hands-on experience using Azure DevOps or GitHub for backlog management and tracking.
• Experience developing and executing user acceptance test cases.
• Strong knowledge of Agile methodologies, including Scrum and Feature Driven Design.
• Excellent written and verbal communication skills.

Preferred Experience
Preferred experience for a senior business analyst:

• Extensive experience in business process modeling and improvement.
• Proven track record of leading cross-functional teams and managing large-scale projects.
• Deep understanding of data analysis techniques and tools.
• Strong strategic thinking and problem-solving abilities.
• High proficiency in stakeholder management and communication.
• Experience with cloud computing and enterprise architecture.
• Experience working in a government or public sector environment.
• Experience utilizing BI tools (Power BI, Tableau) to provide insights and support decision-making.

Educational qualifications meeting at least one of the following levels:

• Bachelor's or master's degree in computer science, Information Systems, or another related field or equivalent work experience.
• Certified Scrum Master (CSM), Project Management Professional (PMP), or Business Analysis certifications (CBAP, PMI-PBA).

CONTRACTOR RESPONSIBILITIES
The Business Analyst (Advanced) will be responsible for the following tasks:

• Conduct thorough analysis of business processes, systems, and requirements to identify areas for improvement.
• Collaborate with stakeholders to gather, document, and validate business requirements.
• Develop business cases and feasibility studies to support project proposals and decision-making.
• Create detailed functional specifications and user stories for development teams.
• Develop user stories, acceptance criteria, and maintain traceability in Azure DevOps.
• Facilitate workshops and meetings to drive consensus and clarify requirements.
• Provide guidance and oversight during the development and testing phases to ensure alignment with business goals.
• Conduct gap analysis and impact assessment for system changes and enhancements.
• Support management activities, including training, communication, and user adoption strategies.
• Develop and maintain comprehensive documentation, including process flows, data models, and business rules.
• Perform quality assurance and validation to ensure solutions meet business needs and comply with standards.
• Provide ongoing support and expertise for business users, addressing issues and identifying opportunities for continuous improvement.
• Coach, mentor, and train OATS team members and other FDACS staff.
• Create and maintain technical documentation and Standard Operating Procedures (SOPs).
• Attend and participate in project meetings and provide regular status updates.
• Submit weekly project reports and time sheets.