Business Analyst – Commerce Platform

Who We Are: CBORD and Transact have come together as industry leaders in integrated technology solutions, powering housing, access, foodservice, nutrition, eCommerce, card systems, and innovative payment, mobile credential, and commerce solutions. Our technology supports K-12 and higher education, healthcare, senior living, and business campuses, creating connected campus experiences that simplify operations and enhance lives. With a mobile-centric ecosystem and partnerships with over 1,750 institutions, we are dedicated to improving the student experience across all aspects of campus life.

We are currently searching for qualified candidates for ** Please see the details for the position below.

Title: Business Analyst – Commerce Platform

Location: Remote with the US

Job Description: We are seeking a Business Analyst to support our next-generation point-of-sale and commerce platform. This individual will bridge business needs with technical execution, ensuring our solutions deliver value to clients and align with company strategy. The ideal candidate has prior exposure to product management, strong analytical skills, and an interest in commerce technology.

Key Responsibilities:

• Requirements Gathering & Analysis
• • Collaborate with product managers, engineers, and stakeholders to translate business needs into functional requirements.
  • Document user stories, use cases, process flows, and acceptance criteria.
• Product Development Support
• • Act as a liaison between business stakeholders and technical teams throughout the product lifecycle.
  • Participate in backlog grooming, sprint planning, and feature prioritization.
  • Support product managers in evaluating feature trade-offs and roadmap alignment.
• Commerce Platform Expertise
• • Develop a working understanding of commerce and point-of-sale systems, including integrations with payments, access control, and digital credentials.
  • Assist in market research and competitive analysis to inform product direction.
• Stakeholder Engagement
• • Partner with internal teams (sales, marketing, implementation, customer support) to ensure product requirements reflect client and business needs.
  • Contribute to client discovery sessions, gathering feedback to drive product enhancements.
• Change & Process Management
• • Support change management activities, ensuring smooth adoption of new product features.
  • Document processes and maintain updated knowledge bases for internal and external use.

Qualifications:

• 2–4 years of experience in business analysis, product management, or related roles.
• Proven ability to translate business requirements into technical specifications.
• Strong communication and facilitation skills across technical and non-technical stakeholders.
• Experience with Agile methodologies and tools (e.g., Jira, Confluence, Azure DevOps).
• Analytical mindset with attention to detail and problem-solving skills.

Preferred Qualifications:

• Experience working on commerce, point-of-sale, or payments-related platforms.
• Background in SaaS product delivery and client-facing solution implementation.
• Familiarity with API-driven integrations and enterprise system workflows.
• Exposure to UX/UI design principles and customer journey mapping.

Planning for the Future:

• Employer paid Life Insurance / AD&D / Short-Term
• Voluntary Long-Term Disability Insurance / Term Life Insurance / AD&D
• Access to FSA Plans & Commuter Benefit Plans
• 401(k) Savings Plan where the Company Match of $0.50 for each $1 you contribute on the first 8% of pay.
• Both your contribution and the company contribution are immediately 100% vested.
• Access to the Roper Employee Stock Purchase Plan
• Paid Parental Leave Program.

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity, or commissions.

Transact + CBORD is an equal employment opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, protected military/veteran status, or any other protected factor.

As of Aug. 20, 2024, Transact and CBORD have merged to drive innovation and operational excellence across education, healthcare, and corporate markets. You can read more about the merger here: Transact News (https://www.transactcampus.com/company/news-and-press) or CBORD Newsroom (https://www.cbord.com/newsroom/).

This position will be responsible for the handling of PHI (personal health information) and/or other types of SPI (sensitive personal information) and will be expected to comply with all applicable laws and internal policies with regards to handling of PHI/SPI.

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