Business Analyst, Content Integrator

Ready to build the future with AI?
At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Business Analyst, Content Integrator!
You will be responsible for accurate and timely integration of product content into the CMS, ensuring consistency, data quality, and operational accuracy across all product types.
Responsibilities

• Execute day-to-day content integration for owned and drop-ship products across categories
• Cross-train on multiple product workflows to support category-wide content accuracy
• Maintain logical, well-structured, and scalable content records across all SKUs
• Ensure consistency of content across catalogs, product types, and site experiences
• Demonstrate strong ownership, urgency, and attention to detail in content execution
• Prioritize and manage multiple content tasks in a fast-paced environment
• Identify and close process gaps to improve content accuracy and operational flow

Qualifications we seek in you!
Minimum Qualifications / Skills

• Bachelor’s degree or equivalent relevant work experience
• Good years of experience in e-commerce operations, digital merchandising, or content management
• Experience working with product content and data in a B2C environment
• Strong attention to detail and ability to manage multiple tasks under deadlines

Preferred Qualifications/ Skills

• Experience in multi-channel or omni-channel retain environments
• Familiarity with CMS, PIM, or e-commerce platforms
• Ability to quickly learn new tools and processes
• Strong organizational, communication, and problem-solving skills
• Comfortable working in a fast-paced, deadline-driven environment

Why join Genpact?

• Lead AI-first transformation – Build and scale AI solutions that redefine industries
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.