Business Analyst -Contractor

Job Description: Work Location- Remote- United States

US Hourly Range- $20-$24

https://www.exlservice.com/us-careers-and-benefits

Role Summary

The Junior Business Analyst supports Senior Analysts and Project Teams in gathering, documenting, and validating business requirements for LifePRO system implementations. This role focuses on learning insurance products, system functionality, and the project lifecycle while contributing to analysis and testing activities under guidance. Must be able to attend a two-week on-site Training Workshop at the Indianapolis Office.

Responsibilities: Key Responsibilities

• Assist in documenting business and product requirements based on client needs.

• Support test case creation and execution for Quality Assurance activities.

• Participate in system testing and validation of changes.

• Help reproduce reported issues to support debugging and resolution.

• Assist with proof-of-concept activities to understand system capabilities.

• Participate in client meetings as a supporting team member.

• Learn actuarial and insurance concepts relevant to supported products.

• Support internal documentation, projects, and sales initiatives as assigned.

Qualifications: Experience & Skills

• 0–3 years of relevant experience.

• Bachelor’s degree or equivalent experience.

• Foundational understanding of insurance or financial services concepts.

• Strong communication skills and willingness to learn.

Scope & Impact

• Works under supervision.

• Contributes to defined tasks.
  

Basic Qualifications

• Bachelor’s degree from an accredited college or university in business, mathematics, statistics, actuarial science, information systems, or a related field, or equivalent relevant work experience.
• Exposure to requirements documentation, testing, or system implementation activities.
• Basic understanding of insurance or financial services concepts.
• Strong written and verbal communication skills.
Willingness to learn technical systems and actuarial terminology.

Preferred Qualifications

• Internship or early career experience in the insurance or financial services industry.
• Familiarity with business requirement documents, functional specifications, or test case documentation.
• Exposure to Quality Assurance or User Acceptance Testing.
• Coursework or progress toward actuarial exams is a plus but not required.
• Experience working on small to medium‑sized projects as part of a team.
• Ability to learn actuarial terminology and apply basic actuarial concepts with guidance.
Interest in developing consulting, presentation, and client‑facing skills.

The posted range is the hiring range for this role — a subset of the broader range available to employees over time — and reflects base salary across our national hiring scale. Final offers are based on several factors, including the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. The top of the range is reserved for candidates who notably exceed the requirements; the lower end applies to those with less experience or fewer preferred qualifications. For positions based in higher-cost zones (e.g., California, New York, New Jersey), actual compensation may exceed the posted range; your recruiter will share specifics during the process.