Business Analyst – D365 F&O, SCM (Aftersales Logistics)

Business Analyst – D365 F&O, SCM (Aftersales Logistics)

Role Overview:

The Business Analyst – D365 F&O, SCM supports the MS Dynamics 365–based ERP solution for Aftersales Logistics by analyzing business requirements, optimizing processes, and enabling high-quality solution delivery.

This role works closely with Product Managers, Business Process Analysts, IT teams, and global stakeholders to translate business needs into functional requirements, ensure solution alignment with global standards, and support successful adoption across logistics domains such as Inbound, Outbound, Warehouse, Master Data, Billing, Finance (FiCO), and Claims & Returns within the automotive logistics domain.

Key Responsibilities:

Business Analysis & Requirements Management

• Elicit, analyze, and document business requirements for Aftersales Logistics processes within Microsoft Dynamics 365 Finance & Operations (F&O) and Supply Chain Management (SCM)
• Translate business needs into functional specifications, user stories, epics, and acceptance criteria
• Support demand intake and prioritization in collaboration with the Product Manager
• Ensure requirements align with global process standards and governance guidelines

Solution Design & Delivery Support

• Collaborate with IT, solution architects, and external partners during solution design and development
• Support UAT planning and execution, including test case creation, defect analysis, and validation of fixes
• Perform data validation and process walkthroughs to ensure solution quality and readiness
• Support deployment activities and post-go-live stabilization

Stakeholder Collaboration

• Act as a key interface between business users, Product Managers, and technical teams
• Work with Business Process Analysts to ensure consistent process documentation and solution alignment
• Support cross-domain collaboration across Inbound, Outbound, Master Data, Billing, Warehouse, and FiCO

Documentation & Enablement

• Create and maintain functional documentation, process flows, training materials, and user guides
• Support end-user training, onboarding, and change adoption initiatives
• Assist in tracking enhancements, defects, and backlog items

Continuous Improvement

• Analyze process performance, user feedback, and operational KPIs to identify improvement opportunities
• Contribute to continuous improvement, innovation initiatives, and an AI-first mindset
• Support roadmap discussions with data-driven insights and business impact analysis

Must-Have Skills & Experience

• 3–5 years of experience in ERP-driven automotive logistics or supply chain processes
• Strong hands-on experience with Microsoft Dynamics 365 F&O / SCM
• Solid understanding of Aftersales Logistics processes
• Experience in business analysis, requirement documentation, and UAT
• Ability to work in global, cross-functional, and multi-stakeholder environments
• Strong analytical, communication, and documentation skills

Qualifications

• Bachelor’s degree in Engineering, Business, Information Systems, or a related field
• MS Dynamics 365 F&O / SCM certifications are a plus

Why Join Us?

• Be part of a purpose-driven organization shaping the future of mobility
• Work on cutting-edge technologies and global projects
• Thrive in a collaborative, diverse, and inclusive work environment
• Access world-class infrastructure and continuous learning opportunities

Equal Opportunity Statement

At MBRDI, we are committed to diversity and inclusion. We welcome applications from all qualified individuals, regardless of gender, background, or ability.