Business Analyst- Digital Banking ( Arabic Speakers)

Required Qualifications & Experience

Education

• Bachelor’s degree in Business Administration, Information Systems, Computer Science, Engineering, or a related field.

Experience

• 3–7 years of experience as a Business Analyst (depending on seniority).
• Prior experience in Retail Banking and Digital Banking is strongly preferred.
• Hands-on experience with Mobile Banking and Online Banking platforms is a must.
• Experience working with cross-functional teams (Business, IT, Vendors).
• Minimum 2 year experience in Finacle IBMB is mandatory

Required Skills & Competencies

Functional & Technical Skills

• Strong requirements gathering and documentation skills (BRD, FRD, User Stories).
• Understanding of digital banking products, customer journeys, and channel capabilities.
• Experience with Agile / Scrum and/or Waterfall delivery methodologies.
• Familiarity with APIs, integrations, and system dependencies (high-level understanding).
• Proficiency in tools such as JIRA, Confluence, MS Visio, PowerPoint, Excel.

Preferred / Nice to Have

• Experience working in UAE or GCC banks.
• Exposure to digital onboarding, instant payments, wallets, or open banking initiatives.
• Certification such as CBAP, PMI-PBA, Agile BA, or Scrum.