Business Analyst, Digital Products

Description

Who is USP?

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world's top authorities in health and science to develop quality standards for medicines, dietary supplements, and food ingredients. USP's fundamental belief that Equity = Excellence manifests in our core value of Passion for Quality through our more than 1,300 hard-working professionals across twenty global locations to deliver the mission to strengthen the supply of safe, quality medicines and supplements worldwide.

At USP, we value inclusivity for all. We recognize the importance of building an organizational culture with meaningful opportunities for mentorship and professional growth. From the standards we create, the partnerships we build, and the conversations we foster, we affirm the value of Diversity, Equity, Inclusion, and Belonging in building a world where everyone can be confident of quality in health and healthcare.

USP is proud to be an equal employment opportunity employer (EEOE) and affirmative action employer. We are committed to creating an inclusive environment in all aspects of our work—an environment where every employee feels fully empowered and valued irrespective of, but not limited to, race, ethnicity, physical and mental abilities, education, religion, gender identity, and expression, life experience, sexual orientation, country of origin, regional differences, work experience, and family status. We are committed to working with and providing reasonable accommodation to individuals with disabilities.

Brief Job Overview

The Digital & Innovation group at USP is seeking a Business Analyst who can drive and deliver digital tech solutions. We are seeking someone who excels in digital innovation for building impactful data products across our ecosystem.

How will YOU create impact here at USP?

In this role at USP, you contribute to USP's public health mission of increasing equitable access to high-quality, safe medicine and improving global health through public standards and related programs. In addition, as part of our commitment to our employees, Global, People, and Culture, in partnership with the Equity Office, regularly invests in the professional development of all people managers. This includes training in inclusive management styles and other competencies necessary to ensure engaged and productive work environments.

Core analytics capabilities include the ability to instrument critical metrics, identify the landscape of the entire function, determine opportunities for improvement, work with Product to craft scalable solutions, and monitor their performance.

Who is USP Looking For?

The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience:

Education:

• Bachelor’s degree in relevant field (e.g. Engineering, Analytics or Data Science, Computer Science, Statistics) or equivalent experience.

Experience:

• 3–7 years of experience in Business Analysis ,Technical Program Management or Product Management, delivering scalable software services and platform features.
• Lead large-scale technology programs including scope definition, project planning, prioritization, execution tracking, and successful delivery.
• Create, maintain, and manage detailed project schedules, resource allocations, dependency maps, and technical documentation.
• Conduct readiness assessments across people, processes, systems, and technology components to ensure delivery alignment.
• Develop program baselines, perform gap analyses, drive reviews, and implement updates to ensure strong execution governance.
• Identify, track, and escalate risks, issues, and cross-team dependencies; implement effective mitigation strategies.
• Collaborate with stakeholders to gather functional and technical requirements, align deliverables, and ensure milestone readiness.
• Prepare comprehensive project artifacts including dashboards, status reports, timelines, risk registers, and delivery plans.
• Facilitate cross-functional meetings, document key decisions, capture action items, and drive closure on follow-ups.
• Monitor project performance, proactively escalate blockers, and ensure timely issue resolution to maintain delivery cadence.
• Partner with engineering, product, operations, and geographically distributed teams to achieve program objectives.
• Provide clear and consistent reporting on KPIs, milestones, risks, and deliverables to leadership and stakeholders.
• Define program scope, develop feature specifications and user stories, and work closely with engineering teams for implementation.
• Apply strong analytical and problem-solving skills to design optimal, scalable, and forward-thinking solutions.
• Demonstrated experience delivering cloud-scale systems and driving deep technical conversations when needed.
• Lead effective program ceremonies and working sessions, assign and track action items, and ensure project visibility.
• Drive software engineering and data initiatives with a strong understanding of the technical and business ecosystem.
• Influence stakeholders across multiple teams and levels to drive alignment and program success.
• Comfortable operating in ambiguity with strong ownership, adaptability, and decision-making skills.
• Excellent communication skills with the ability to articulate complex topics to technical and non-technical audiences.

Additional Desired Preferences

• Experience in scientific nomenclature or hands-on experience in life sciences, chemistry, pharmaceuticals, or related STEM fields; science-related degree preferred.
• Proven track record of taking ownership and driving technical projects to successful completion.
• Excellent organizational skills; strong attention to detail and ability to lead by example and display growth mindset.
• Industry standard certifications such as ITIL, PMP etc. would be a plus

Supervisory Responsibilities

No

Benefits

USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected.

Individual compensation packages are based on various factors unique to each candidate’s skill set, experience, qualifications, equity, and other job-related reasons.

Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.

Job Category Information Technology

Job Type Full-Time