Business Analyst- HLS

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Senior Digital Business Analyst

Sonata Software Overview

In today's market, there is a unique duality in technology adoption. On one side, extreme focus on cost containment by clients, and on the other, deep motivation to modernize their Digital storefronts to attract more consumers and B2B customers.

As a leading Modernization Engineering company, we aim to deliver modernization-driven hypergrowth for our clients based on the deep differentiation we have created in Modernization Engineering, powered by our Lightening suite and 16-step Platformation™ playbook. In addition, we bring agility and systems thinking to accelerate time to market for our clients.

Headquartered in Bengaluru, India, Sonata has a strong global presence, including key regions in the US, UK, Europe, APAC, and ANZ. We are a trusted partner of world-leading companies in BFSI (Banking, Financial Services, and Insurance), HLS (Healthcare and Lifesciences), TMT (Telecom, Media, and Technology), Retail & CPG, and Manufacturing space. Our bouquet of Modernization Engineering Services cuts across Cloud, Data, Dynamics, Contact Centers, and around newer technologies like Generative AI, MS Fabric, and other modernization platforms.

Job Title: Senior Digital Business Analyst
Department: Healthcare & Life Sciences (HLS)
Location: Bangalore/ Hyderabad/ Chennai
Experience Level: 8+ years (preferred)

Role Overview

We are seeking a highly skilled Senior Digital Business Analyst with deep expertise in Supply Chain Management within the Healthcare and Pharmaceutical domain. The ideal candidate will possess strong analytical and collaboration skills, along with hands-on experience in forecasting, inventory management, data science, and analytics. Exposure to AI-driven solutions will be an added advantage.

Key Responsibilities

Partner with business stakeholders to elicit, analyze, and document business requirements and translate them into functional specifications.
Drive initiatives in supply chain forecasting, inventory management, and process optimization for the HLS sector.
Collaborate with cross-functional teams including data scientists, developers, and domain experts to design and deliver digital solutions.
Perform data analysis and validation to ensure high data quality and actionable insights.
Contribute to data science and analytics initiatives to support business decision-making.
Identify opportunities to leverage AI and automation for improving supply chain efficiency and predictive accuracy.
Create detailed documentation, user stories, and workflow diagrams to support solution delivery.

Required Skills & Competencies

Proven experience in business analysis, particularly elicitation and collaboration across diverse teams.
Strong domain expertise in Healthcare / Pharmaceutical Supply Chain processes.
Proficiency in data analysis, data validation, and visualization tools.
Exposure to data science methodologies and analytics-driven decision making.
Excellent communication, stakeholder management, and presentation skills.
Understanding of AI concepts and their application in digital transformation (preferred).

Preferred Qualifications

Bachelor’s or Master’s degree in Business Administration, Data Science, Supply Chain, or related field.
Certification in Business Analysis (CBAP / CCBA) or Data Analytics is an advantage.
Prior experience in digital transformation projects within the HLS industry.

Why join Sonata Software?

At Sonata, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you will not be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

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