Business Analyst I

Summary

As a Business Analyst I, you’ll be the vital link between our business and technology teams, helping shape the future of our IT solutions and services. This is more than a role—it's a chance to turn data into direction and ideas into impact! Where your analytical mindset, problem-solving skills, and passion for innovation will help drive smarter decisions and better outcomes. You’ll collaborate across departments, evaluate emerging technologies, and ensure our solutions meet real business needs!

Why Jewelers Mutual

Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation.

As a technology organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry’s most trusted advisor by investing in our people, adopting new technologies, and striving for excellence.

We’re dedicated to fostering growth through collaboration, powered by bold thinking, teamwork, and the passion of our people.

Here, You’ll

• Move fast and embrace change
• Always look for better ways
• Grow, thrive, and help shape what’s next
  
  

Join us and be part of a culture where you can make an impact while building your future.

What You’ll Do

• Responsible for translating business needs to technology solutions, and vice versa, with current programs, projects and initiatives in mind.
• Partner with the business leaders and technology team to ensure each project meets a specific need and resolves successfully
• Oversee the selection and implementation of software programs and hardware resources.
• Assume responsibility for project tasks and ensure they are completed in a timely fashion
• Evaluate, test and recommend new opportunities for enhancing our software, hardware and IT processes
• Compile and distribute reports on application development and deployment
• Design and execute testing procedures to extract data from test runs
• Evaluate and draw conclusions from data related to customer behavior
• Consult with the business and the technology team on the newest technology and its implications in the industry
  
  

Qualifications

What You’ll Bring:

• Must pay excellent attention to details
• Must be highly innovative.
• Must have excellent problem-solving skills
• Analytical mindset
• Exceptional interpersonal skills
• Excellent written and verbal communication skills
  
  

Preferred Technical Knowledge

• API testing tools such as Postman or SoapUI.
• Basic database and SQL concepts including creating/executing queries.
• Business Process Modeling.
• Microsoft Visio or other diagramming tool
  
  

Education & Experience Requirements

• Bachelor’s degree in Software Development, Computer Engineering, or a related field required
• Must have 1-2 years of related experience
  
  

What We Offer You

• Competitive Compensation & Benefits: Includes performance bonuses, generous paid time off, and a top-tier retirement program with 401(k) matching and additional company contributions.
• Collaborative Culture: Work alongside talented, passionate peers who value ownership and continuous learning.
• Community & Giving: Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes
• Great Place to Work® Certified: Join a team recognized for an environment of innovation and growth.
  
  

Accessibility and Accommodations

We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process, please let us know by contacting jmrecruiting@jminsure.com.