Business Analyst II

Would you like to influence the way Akamai's business is operating using data driven decisions?

Do you enjoy working with globally distributed, diverse pool of stakeholders and supporting them with your expertise?

Join our dynamic Enterprise Applications team

Akamai excels in customer service and customization across the Order to Cash cycle. Streamlining enterprise applications to drive growth and savings.

Partner with the best

As a Business Systems Analyst II, you'll work in a global environment and contribute to enterprise application systems. You will own the responsibilities of business analysis end to end. You'll come up with innovative solutions for business problems and coordinate with development teams to implement them.

As a Business Systems Analyst II, you will be responsible for :

• Partnering with stakeholders to analyze challenges and deliver scalable solutions for business success.
• Driving requirement discussions, documenting needs, and presenting clear insights to stakeholders and teams.
• Collaborating with teams to deliver timely, business-aligned solutions.
• Coordinating and leading user acceptance testing and resolving user issues post go-live
• Developing an in-depth understanding of applications, the data model, and its mapping to the various business processes.

Do what you love

To be successful in this role you will need to:

• Bring 3-6 years of BSA experience in ERP/CRM, Billing, Ordering, or Contracting, with a bachelor’s degree.
• Some level of expertise in writing SQL queries to retrieve data for running analyses.
• Ability to tell a story based on data - to help drive decisions.
• Demonstrate knowledge of Agile development, SDLC, and tools like JIRA, Confluence, and Microsoft Office (Project, PowerPoint, Word, Excel).
• Leverage good strategic skills to map future business processes while maintaining a professional business attitude and awareness.
• Excel in written and verbal communication to effectively collaborate with business and IT stakeholders. Willingness to learn and adapt to custom applications.
• Proven experience in managing multiple projects or workstreams simultaneously, with strong prioritization skills.

Work in a way that works for you

FlexBase, Akamai’s Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.

We power and protect life online, by solving the toughest challenges, together.

At Akamai, we’re curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you’ll thrive here.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

About us

Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences — helping billions of people live, work, and play