Business Analyst III

The University of Arizona's Information Technology Services (UITS) invites you to apply to the role of Business Analyst III.

The Business Analyst III provides functional and technical support for the enterprise information and transaction systems that support the business of the Global Campus. The Business Analyst III collaborates with process owners, subject matter experts, developers, and stakeholders to gather requirements and designs solutions that meet identified business needs. The Business Analyst III also develops expertise within the enterprise systems themselves to find new ways of supporting business needs.

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs.

• Works with cross-functional teams to determine feasible solutions for complex business process or system issues.
• Prepares fit-gap analyses, functional specifications, designs prototypes, test plans or scripts and performs user acceptance testing for implementation of system modifications and upgrades.
• Acts as a liaison between Global Campus business teams, technology teams, other administrative departments, and vendor partners to analyze procedures and processes, and identify, define, and document opportunities for improvement.
• Documents current and future workflows, utilizing process flow diagrams, entity- relationship diagrams and flow charts.
• Participates in aspects of project management, including requirement gathering and scope definition.
• Additional duties as assigned.

Knowledge, Skills, and Abilities:

• Exceptional critical thinking skills, specifically with the ability to identify and understand a broad spectrum of risk issues and their applicability to the business processes evaluated, develop relevant and meaningful testing approaches, and clearly articulate opportunities for enhancement to the business group's approach to risk management.
• Ability to conduct operational audits and analyzes data to evaluate effectiveness and promote system enhancements.
• Ability to prepare reports summarizing findings, alternatives, and recommendations.
• Ability to take on new challenges and learn new techniques quickly when needed.
• Ability to adapt to continuous change.
• Knowledge of documentation, System implementations (like SIS, CRM, ERP), and process improvement initiatives.
• Ability to think strategically.
• Knowledge of project outcomes (ROI, efficiency, compliance).

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

• Bachelor's degree or equivalent advanced learning attained through professional level experience required.

AND

• Minimum of 5 years of relevant work experience, or equivalent combination of education and work experience.