Business Analyst - Local to Richmond Only

Engagement Type

Contract

Key Responsibilities:

• Act as the voice of the

customer, working with IT project team members and business stakeholders to
fully understand business processes, pain points, and customer needs.

• Develop expertise in

customers’ business applications and organizational data management concepts,
advocating for the customer throughout the SDLC.

• Conduct Root Cause Analysis

to identify system gaps and deficiencies that impact the customer and require a
business, technical, or blended approach for resolution.

• Diagram current processes

and propose modifications using process flows (BPMN 2.0), context diagrams, and
data flow diagrams to ensure clarity for both technical and non-technical
stakeholders.

• Discover and document

customer-centric requirements, user stories, and acceptance criteria with a
focus on improving business and technical processes.

• Decompose traditional

requirements into Agile Epics and Features; create clear and concise user
stories that are aligned with customer goals and are easy to implement by
technical teams.

• Map user stories to

technical designs for system modifications, ensuring that solutions meet
customer expectations.

• Identify and group related

user stories into features; document dependencies, ensuring alignment with
customer priorities and business processes.

• Assist the Product Owner

(Business Sponsor) in maintaining the product backlog with a customer-first
mindset.

• Perform Quality Analyst

functions, defining test objectives, test plans, and test cases, while
executing tests (including regression testing) to ensure customer satisfaction.

• Coordinate, facilitate, and

document User Acceptance Testing (UAT) with business stakeholders, ensuring
that the customer is at the center of the testing process and keeping Project
Managers/Scrum Masters informed of progress.

Qualifications:

• Minimum of 10 years of

experience delivering business and data analysis artifacts with a
customer-focused approach.

• 5+ years of experience as

an Agile Business Analyst with a strong understanding of Scrum concepts and
methodology, including representing the customer during sprint reviews.

• Experience organizing and

maintaining Product and Sprint backlogs, ensuring prioritization based on
customer needs.

• Proficiency in translating

client and product strategy requirements into Epics, Features, and User
Stories, ensuring alignment with customer goals.

• Strong data analysis

background, organizational data management concepts, and SQL/database
experience, particularly in supporting customer-driven solutions.

• Proficient in understanding

and developing acceptance criteria to ensure test cases meet customers
needs/acceptance.

• Experience with software

development applications such as Azure DevOps and/or Jira.

• Expertise with Microsoft

Office products (Word, Excel, Access, Outlook, Visio, PowerPoint, Project
Server).

• Experience with reporting

systems, operational data stores, data warehouses, data lakes, and data marts.

• Exceptional written and

oral communication skills with a proven ability to advocate for customers while
working with a diverse set of peers and stakeholders.

Preferred:

• Certified Business Analysis

Professional (CBAP)

• PMI - Professional in

Business Analysis (PMI-PBA)

• PMI - Agile Certified

Practitioner (PMI-ACP)

• Experience using Azure

DevOps or Jira for agile software development and work item tracking.

• Experience with automated

testing tools such as TestComplete, Cucumber, or Selenium.

Required/Desired Skills

Skill Required/Desired Amount of Experience Experience delivering business and systems analysis artifacts Required 8.0 Years Proficiency in translating client and product strategy requirements into application requirements and user stories. Required 8.0 Years Exceptional written and oral communication skills, with a proven ability to work well with a diverse set of peers and customers Required 8.0 Years Experience as an Agile Business Analyst with a strong understanding of Scrum concepts and methodology. Required 5.0 Years Proven experience in organizing and maintaining Product and Sprint backlogs. Required 5.0 Years Defining acceptance criteria and managing the acceptance process with development teams. Required 5.0 Years Experience with Business Process Model and Notation (BPMN) 2.0 Required 5.0 Years Advanced SQL experience for complex queries, database profiling, and troubleshooting. Required 5.0 Years