Business Analyst-Loyalty

Job Requirements

Role/ Job Title: Business Analyst-Loyalty

Function/ Department: Marketing

Job Purpose

Being the link between business stakeholders and IT/dev. team and meeting business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks regarding the enterprise loyalty product.

Roles & Responsibilities

• Set up & monitoring of robust & sustainable acquisition workflows implementation, processes & initiatives.
• Define configuration specifications and business analysis requirements.
• Perform quality assurance.
• Own and develop relationship with partners, working with them to optimize and enhance our integration.
• Design, document and maintain BRD.
• Report on common sources of technical issues/queries & recommend it to product team.
• Communicate key insights and findings to product team.
• Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customers.
• Proven experience in eliciting requirements and testing.
• Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools.
• Solid experience in writing SQL queries.
• Basic knowledge in generating process documentation/PRDs and BRDs.
• Strong written and verbal communication skills including technical writing skills.
  
  

Education Qualification

Graduation: Bachelor’s in Engineering / Technology / Management/ Computers/Science.

Post-graduation: MBA.

Experience: 2 to 5 year of relevant experience.