Business Analyst (S)

Common Accountabilities:

• Possesses strong technical and functional knowledge in business analysis, with proven experience in

REST APIs, XML, JSON, and microservices architecture.

• Applies existing procedures and guidelines to deliver high-quality analysis and provides insights to

support decision-making.

• Recommends new solutions and process improvements by analyzing diverse sources of information.
• Operates with moderate guidance and direction from the manager, demonstrating autonomy and

ownership in assigned tasks.

Specific Accountabilities:

Assess Requirements

• Build, maintain, and share functional knowledge of business processes, services, and end-user

product usage.

• Analyze business requirements submitted by Product Management and translate them into clear,

actionable specifications.

• Estimate effort for specification and validation work.

Technical & Functional Design

• Author key documentation including Feasibility Studies, Solution Overview Documents, Interface

Control Documents, and Product Specifications.

• Conduct functional walkthroughs with stakeholders to ensure alignment and clarity.
• Collaborate with cross-functional teams to identify dependencies and ensure compatibility with other

systems.

• Design API request/response structures using tools such as Swagger, Stoplight, or Postman.
• Ensure data exchange formats (XML, JSON) are well-defined and aligned with integration standards.

Validation & Testing

• Contribute to test strategy implementation and review test plans for functional compliance and

system integrity.

• Ensure traceability between requirements and test cases.
• Investigate, validate, and prioritize reported incidents to maintain production integrity.

Stakeholder Management

• Interface with Product Management, Project Management, Customer Services, Implementation,

Migration, and Development teams.

• Engage with customers during requirement gathering, specification, testing, and implementation

phases.

Team Collaboration

• Actively participate in Agile ceremonies, team meetings, and solution assessments.
• Support team members and foster a collaborative working environment.