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Job ID: R0006355
Career Area: Information Technology
Date Posted: 04/02/2026
This position is responsible for the analysis, development, support, reporting and coordination of business workflow automation and to implement efficient business processes at an enterprise level.
Conducts in-depth research and analysis.
Identifies trends, emerging issues and recommends best practices to ensure maximum results and develops metrics.
Documents metrics and process changes.
Effectively analyzes, designs, develops, tests, debugs, implements, maintains and/or enhances new or existing systems through reporting and documentation.
Participate in and coordinate individual projects and related activities to ensure project progresses on schedule.
Maintains adequate communication regarding project status, risks, issues, and priorities with project sponsors and leadership.
Acts as a liaison with internal partners and external partners to identify opportunities and needs and researches/develops implementation plans for meeting these needs.
Responsible for representing the customer and/or stakeholder (internal/external) while collaborating with business and technical units.
Serves as senior subject matter expert associated with content, processes, and procedures.
May lead project teams and may provide training to lower level staff to achieve project milestones and objectives.
5+ years of related professional experience. All relevant experience including work, education, transferable skills, and military experience will be considered.
Advanced collaborative, interpersonal, oral and written communication skills and demonstrated ability to develop accurate and appropriate communications.
Advanced ability to communicate to all levels of management.
Advanced research, analytical and problem solving skills.
Advanced skills in Microsoft Excel, Word, and Access.
Strong ability to make decisions based on analysis and business needs.
Advanced ability to bring a different perspective to situations and challenge the status quo.
Project management skills.
Proven ability to work independently with guidance in only the most complex situations.
High school diploma (or equivalency) and legal authorization to work in the U.S.
Bachelor's degree.
Medicaid/Medicare benefits knowledge.
Experience with Facets.
SQL knowledge.
Compensation and Benefits:
Pay Range: $90,800.00 - $120,300.00 - $149,800.00 Annual
Pay is based on several factors which vary based on position, including skills, ability, and knowledge the selected individual is bringing to the specific job.
We offer a comprehensive benefits package which may include:
Role Designation
Hybrid
Anchored in Connection
Our hybrid approach is designed to balance flexibility with meaningful in-person connection and collaboration. We come together in the office two days each week – most teams designate at least one anchor day to ensure team interaction. These in-person moments foster relationships, creativity, and alignment. The rest of the week you are empowered to work remote.
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