Business Analyst / System Analyst (Senior IT Specialist), Grade N28

JOB
Please note: The salary range above represents this position’s earning potential. The anticipated hiring range for this position will be $94,837.00 to $150,378.00, based on the candidate’s qualifications and experience.WHO WE AREThe Department of Technology and Enterprise Business Solutions (TEBS) drives innovation and efficiency across Montgomery County Government by delivering enterprise technology solutions that support critical operations and enhance public services. Our Office of Strategic Partnerships division leads strategic projects that modernize systems, streamline processes, and ensure alignment with County-wide technology standards.WHO WE ARE LOOKING FORTEBS is seeking a Business Analyst/System Analyst (Senior Information Technology Specialist), Grade N28, to join our OSP-Enterprise Services Team. This is an exciting opportunity for a dynamic professional who thrives on solving complex business challenges through technology. If you are passionate about bridging the gap between business needs and technical solutions, we want to hear from you!

EXAMPLE OF DUTIES
You will play a key role in leading enterprise projects and system implementations that impact multiple divisions and County operations. Your work ensures that technological solutions align with organizational objectives and deliver measurable improvements, while driving the continuous modernization of county processes, systems, and user experiences.Conduct stakeholder interviews and gather business requirements. Analyze existing systems, identify gaps, and translate needs into functional and technical specifications. Perform detailed system analysis to evaluate current architecture and recommend improvements aligned with enterprise standards.Design and document system workflows, data models, and integration diagrams to support new implementations and upgrades.Oversee configuration, testing, and validation of systems, including developing test plans and managing user acceptance testing (UAT).Lead planning, coordination, and execution of system implementations. Manage vendor relationships and ensure compliance with County standards. Develop and maintain comprehensive documentation for projects, processes, and systems. Collaborate with cross-functional teams and provide clear communication to stakeholders. Prepare reports and updates for leadership and project teams. Evaluate and streamline internal OSP processes, projects, and initiatives to improve efficiency and alignment with organizational goals. Participate in special projects and strategic initiatives as assigned by TEBS leadership, providing analysis and recommendations to support decision-makingA criminal background and credit history check will be conducted on the selected candidate prior to appointment and will be a significant factor in the hiring decision.

SUPPLEMENTAL INFORMATION
All Applicants will be reviewed by the Office of Human Resources (OHR) for minimum qualifications. Those applicants who meet minimum qualifications will be rated “Qualified,” placed on the Referred List, and may be considered for an interview. Preference for interviews will be given to applicants with experience in the following: Proven track record leading enterprise-level technology initiatives across multiple stakeholders and divisions, ensuring strategic alignment and on-time delivery.Expert in business analysis and system design, including requirements gathering, gap analysis, and translating business needs into actionable technical specifications.Extensive hands-on experience in system implementation, encompassing configuration, integration, testing, and managing User Acceptance Testing (UAT) to ensure successful deployment.Strong background in business process evaluation and optimization, with the ability to assess workflows and recommend improvements that enhance efficiency and effectiveness.Exceptional communication, analytical, and leadership skills for engaging stakeholders, guiding cross-functional teams, and adapting to evolving technologies and priorities.