Business Analyst, Trust and Safety, YouTube

This role may review graphic, controversial, and sometimes offensive video content during team escalations in line with YouTube’s Community Guidelines, however these occurrences would be very rare and chance encounters. This role may also occasionally require candidates to work on call or weekend hours Minimum qualifications:

• Bachelor's degree in Engineering, Math, Quantitative Science, or related technical field, or equivalent practical experience.
• 1 year of experience in statistical problem solving and analyzing data sets using SQL or comparable coding language (e.g. Python, R, Java, C++).
• 1 year of experience collecting, managing and synthesizing data sets and information from disparate sources to perform data analysis and statistical modeling.
  
  

Preferred qualifications:

• 5 years of experience in an investigative role.
• Experience working with tech teams to optimize machine learning models.
• Experience in project management and process optimization with data analytics, delivering production level metrics, insights, and actions.
• Experience working with programming languages such as, Python, Java, JS, R or SAS.
• Experience with abuse prevention, policy, and regulatory systems.
  
  

About The Job

In this role, you will analyze huge sets of data and support scaled systems of review to address those challenges. You will empower Google to enhance the efficiency and accuracy of the operations, resolve unique legal challenges at scale and streamline complex workflows, and support and educate internal stakeholders. You are an independent, critical thinker with sound metrics judgment who has a passion for coaching others, solving technical challenges and setting scalable standards. You can balance the short term requirements Google faces while demonstrating the ability to see the big picture and make quantitatively based long-term recommendations accordingly.

Responsibilities

• Drive analytics efforts to meet the challenges of international regulation such as Article 17 of EUCD by providing rigorously productionalized transparency data to bolster YouTube’s external copyright narrative, as well as detailed analytics of EU copyright operations to help executive Ops and Legal stakeholders monitor risk.
• Apply advanced statistical methods to complex data sets in an effort to predict and prevent abuse of the copyright notice and takedown process. Work with cross-functional abuse teams to develop shared strategies to address similar abuse vectors or bad actors.
• Learn complex and technical concepts, systems and deliver meaningful results using them. Communicate highly technical results and methods clearly.
• Maintain, foster and promote Copyright Operations quality by providing regular feedback metrics to global review teams. Manage technological solutions for streamlining quality assurance and produce scalable training solutions.
  
  
  

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .