Business Automation Analyst

Purpose of the Role
I run multiple small businesses and am building internal automation systems before offering automation services to other small businesses.

I am looking for someone who enjoys bringing clarity to unclear processes, completing work end-to-end, and building simple automation systems that are actually used on the ground.

This role strongly values completion, reliability, and follow-through over speed or complexity.

What Success Looks Like in This Role
Tasks move from unclear to clearly defined
Systems are implemented and used consistently
Nothing important depends on memory or repeated follow-ups
Work that is started is documented and closed

Key Responsibilities

SOP and Process Clarity
Understand existing workflows across businesses
Convert them into clear, step-by-step SOPs
Remove ambiguity and assumptions
Ensure SOPs can be followed without verbal explanation

Automation of Repeated Tasks
Identify daily and weekly repeated tasks
Decide what should and should not be automated
Build simple, reliable automations
Ensure automations run consistently

Follow-up and Closure Systems
Create systems to assign tasks and track completion
Build reminders and escalation workflows
Reduce dependency on manual follow-ups

Documentation and Handover
Document every SOP and automation clearly
Maintain trackers or dashboards
Ensure work can be handed over without confusion

Who This Role Is For
You enjoy structured work and checklists
You feel uncomfortable when tasks remain open
You like bringing order to messy workflows
You take ownership until work is fully complete
You prefer simple, working systems over complex ones

This role is not suitable for people who only enjoy ideation, dislike follow-ups, or need constant supervision.

Tools You May Use
ChatGPT
Notion
Google Sheets
Zapier or Make
WhatsApp and Email

Tool choice is secondary to outcome.

Experience and Background
2–4 years of experience in operations, automation, process improvement, consulting, or tech-enabled roles
Experience working with small businesses is preferred
Strong written communication skills are required

Job Type: Part-time

Pay: ₹216,000.00 - ₹360,000.00 per year

Expected hours: 15 – 25 per week

Work Location: Remote