Business Continuity Management Specialist

Role Purpose:

Support and contribute to the enterprise-wide Business Continuity Management (BCM) and Disaster Recovery (DR) program to ensure operational resilience, crisis preparedness, regulatory compliance, and continuity of critical business and IT operations during disruptions or emergencies.

Roles & Responsibilities:

• Support the development and maintenance of BCM and Disaster Recovery programs

• Conduct Business Impact Analysis (BIA) and operational risk assessments

• Develop contingency plans, recovery procedures, and crisis management plans

• Support disaster recovery testing and business continuity exercises

• Maintain BCM documentation, operational inventories, and recovery procedures

• Coordinate communication processes including emergency call trees and crisis response activities

• Identify operational risks and support mitigation planning

• Ensure compliance with BCM standards, governance frameworks, and regulatory requirements

• Coordinate with stakeholders, auditors, technical teams, and external parties

• Deliver BCM awareness sessions, documentation, and training activities

• Support business continuity governance, operational resilience, and information security continuity initiatives

Preferred Experience:

• Minimum 8 to 12 years of experience in Business Continuity Management, Disaster Recovery, DR Testing, Crisis Management, or Operational Risk Management

• Experience in BCM governance, compliance, and operational resilience environments is preferred

• Healthcare, eHealth, or large enterprise sector experience is an advantage

Education & Skills:

• Bachelor’s Degree in Information Technology, Computer Science, Risk Management, Business Administration, or related field

• Preferred certifications such as ISO 22301, CBCI, CBCP, or equivalent BCM certifications

• Strong knowledge of BCM, DR, ISO, NIST, and operational risk frameworks

• Experience in Business Impact Analysis (BIA), crisis management, and disaster recovery planning

• Strong analytical, documentation, stakeholder coordination, and communication skills

• Ability to support enterprise-wide BCM initiatives and cross-functional coordination