Business Development Center Agent

Job Summary
At Car Factory Miami, we are a fast-growing automotive dealership focused on delivering a high-volume, high-performance sales environment. We are currently building our Business Development Center (BDC) from the ground up and are looking for motivated, energetic individuals ready to grow with us.

• Respond to all incoming leads within 5 minutes or less
• Handle inbound calls and internet inquiries (Facebook, Instagram, website, etc.)
• Make high-volume outbound calls daily
• Set and confirm appointments for the sales team
• Follow up with customers using phone, text, and email
• Maintain accurate records in the CRM (DealerSocket)
• Work leads daily following structured follow-up processes
• Collaborate with managers and sales team to maximize show rates and sales

Experience

• Strong communication skills (English and Spanish required)
• Energetic, competitive, and money-driven mindset
• Ability to handle high call volume and fast-paced environment
• Organized and disciplined with follow-ups
• Previous BDC, call center, or sales experience preferred (not required)
• Comfortable using CRM systems and technology

Why Work With Us:

• Opportunity to be part of a brand-new BDC department
• Clear structure, training, and support from management
• High lead volume – no shortage of opportunities
• Fast-paced environment with real earning potential

Pay: $700.00 - $1,000.00 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid training

People with a criminal record are encouraged to apply

Work Location: In person