Business Development & Client Success Executive

Social Tellers is a marketing agency based in Dubai. We work with restaurants, lifestyle brands, hospitality businesses, and growing companies to create social-first content that drives awareness, engagement, and business growth.

Our work combines:

• Short-form video content
• Paid social advertising
• Social media campaigns
• Photography and creative production

We’re building a modern agency focused on strong creative, fast execution, and authentic storytelling.

Role Overview

We’re looking for a Customer Success & Business Development Executive who can help manage client relationships, support business growth, maintain communication, and keep campaigns moving smoothly.

This role combines customer success, relationship management, and business development. You will help bring in new opportunities while maintaining a strong experience for existing clients.

This role is ideal for someone who:

• enjoys working with people
• communicates clearly and professionally
• understands social media culture
• is organized and proactive
• likes solving problems
• can manage multiple conversations and projects at once

You will work closely with the founder and help support the day-to-day client experience.

Responsibilities

• Reach out to potential clients and support business development efforts
• Follow up on inbound leads, networking contacts, and partnership opportunities
• Build and maintain relationships with restaurants, hospitality brands, lifestyle businesses, and other potential clients
• Manage communication with clients through WhatsApp, email, and meetings
• Follow up with leads and potential clients
• Support campaign coordination between creators, clients, and internal team members
• Prepare proposals, presentations, and campaign documents
• Maintain project timelines and task tracking
• Help onboard new clients and creators
• Organize campaign deliverables and approvals
• Support client retention, renewals, and upselling opportunities
• Identify opportunities for long-term partnerships and recurring retainers
• Handle scheduling and coordination for shoots and campaigns
• Assist with reporting and campaign updates
• Build strong long-term relationships with clients

Requirements

• Strong communication skills in English
• Organized and detail-oriented
• Comfortable using Google Workspace, Notion, Canva, and social media platforms
• Basic understanding of Instagram, TikTok, and digital marketing
• Able to multitask and work in a fast-paced environment
• Positive attitude and professional communication style
• Comfortable working remotely or in a flexible startup environment

Bonus if you have experience with:

• Customer success
• Sales or business development
• Social media agencies
• Hospitality or F&B brands
• Influencer marketing
• AI tools and automation
• Meta Ads or TikTok Ads

What We’re Looking For

• confidence in communication
• relationship-building skills
• attitude
• initiative
• communication
• reliability
• creativity

If you’re someone who learns quickly and enjoys working in a growing creative business, we’d love to hear from you.

Pay: AED2,000.00 - AED5,000.00 per month

Application Question(s):

• Where is your country of origin?

• Do you currently hold a valid UAE visa that allows you to work without company sponsorship (e.g. family visa, freelance visa, golden visa)? If yes, please specify the visa type.

• If your current visa does not allow work, would you require visa sponsorship from our company?

• What is your expected monthly salary in AED?

Work Location: Hybrid remote in Internet City