Business Development Director

Description

Job Overview:

As a Business Development Director, you will drive strategic growth by identifying new opportunities, building relationships, and leading sales efforts in partnership with Market Leaders, operational executives, and marketing. This is a true hunter role focused on opening doors, influencing decision-makers, and guiding complex groups toward action.
This is not a solo sales position. It is a team-selling leadership role where you will collaborate with a high-performing internal team to develop strategy, solve client challenges, and close business. Success comes from strong communication, thoughtful planning, and the ability to challenge prospects while positioning solutions that meet their needs.
We are looking for someone who thrives in a collaborative environment, values support, and is motivated to win as part of a team. This role offers uncapped commission, a highly supportive culture, and long-term growth within a stable, expanding industry. Candidates with backgrounds in business development, consultative sales, hospitality, or other client-focused roles are encouraged to apply.

Your Responsibilities:

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  Responsible for the ongoing development and implementation of new client development.
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  Execute our sales strategy to obtain residential association management contracts that meet the FirstService Residential client‐type strategy.
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  Assist in the growth of current market territories by attending and planning business development meetings as requested.
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  Manage and directly participate in the sales process; deliver sales presentations to prospective clients.
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  Continually seek out innovative ways to communicate our value to prospects and existing clients.
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  Monitor competition and keep on top of industry trends; report findings to senior leadership team.
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  Manage sales process through utilization of CRM (Dynamics) entering and updating lead/opportunity information, documents, generation of sales follow up schedule, and lead/opportunity communications.
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  Collaborate with marketing team and participate in preparation of proposal (RFP) responses.
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  Identify growth opportunities within existing managed communities; manage and lead the internal sales process.
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  Proficient and effective at giving client presentations and closing deals.
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  Coordinate and/or participate in the strategy of sale presentations including internal preparation of materials, team member attendance, pre and post meeting conference calls.

Skills & Qualifications:

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  Bachelor’s degree plus a minimum of 3 years sales experience in a service-related industry
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  CRM experience (Microsoft Dynamics preferred)
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  Demonstrates strong and effective customer service and relationship building skills:
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  Ability to be able to immediately develop rapport with a variety of personalities and “types” of clients and potential clients during and after the sales process
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  Ability to be “of service” to all internal customers, effectively working with multiple styles and influences that present unique needs and demands on the sales process
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  Attend both internal and external business development meetings and / or events, which may include but is not limited to; industry conferences and meetings and company hosted business development events
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  Possess excellent grammar, spelling and proofreading skills
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  Demonstrate good common sense, sound judgment, and a high ethical bar.
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  Consistently perform at high levels in a fast‐paced ever‐changing work environment.
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  Ability to work independently; capable of taking ownership of assigned tasks and to anticipate work requirements.
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  Business development and/or operations experience in residential condominium management or a related industry is preferred.
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  This position is one of “active” selling and has the responsibility to attend both internal and external business development meetings and / or events, which may include but is not limited to; industry conferences and meetings and company hosted business development events. This may require travel and overnight stays.

What We Offer:

As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Compensation:

$80,000 - $90,000 base plus uncapped commission and bonus based on sales volume

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.