Job Title: International BPO Executive – US Process (Voice)
Location: Indore, Madhya Pradesh
Employment Type: Full-Time | Work From Office
Shift: US Shift (Night)
Working Days: Monday to Friday | 08PM-01AM
Experience Required: Minimum 6 months of International BPO – US Telecalling experience (Mandatory)
Salary: Up to ₹4 LPA + performance incentives
Joining Bonus: Up to ₹1,00,000 (as per policy)
Number of Openings: 12
Industry: IT Services / International Sales
Interview Mode: Face-to-Face | Immediate Joiners Preferred
Role Summary
We are hiring experienced International BPO Executives for a US voice process. The role involves outbound calling, client interaction, and sales-oriented conversations with international customers. This position is strictly for candidates with prior US telecalling or international BPO voice experience.
Key Responsibilities
- Make outbound calls to US-based customers for sales and business development
- Communicate confidently with international clients and understand their requirements
- Promote services and convert leads through effective sales conversations
- Maintain accurate call records and follow-up details
- Achieve daily and monthly calling and sales targets
- Follow process guidelines and compliance standards
- Coordinate with internal teams for smooth lead handling
Mandatory Eligibility Criteria
This role is ONLY for candidates with International BPO (US Process) experience
- Minimum 6 months to 2 years of US voice / international telecalling experience
- Strong spoken English communication skills
- Experience in sales, lead generation, or outbound calling
- Comfortable working in night shifts (US timings)
- Target-driven and performance-focused mindset
Preferred Candidate Profile
- Prior experience in International BPO sales or US outbound processes
- Ability to handle objections and close conversations confidently
- Immediate joiners or candidates with short notice period
- Candidates from BPO or international sales background preferred
What We Offer
- Competitive salary up to ₹4 LPA + incentives
- Attractive joining bonus (up to ₹1 lakh)
- Fixed Monday–Friday working schedule
- Professional and growth-oriented work environment
- Opportunity to work with international clients
Not Suitable For
- Freshers
- Domestic BPO candidates only
- Candidates without US / International calling experience
Job Type: Full-time
Pay: ₹20,000.00 - ₹38,019.25 per month
Application Question(s):
- Do you have minimum 6 months of hands-on experience in an International BPO – US voice/telecalling process?
- Briefly mention the US process you worked on (e.g., Outbound Sales, Lead Generation, Customer Support, Appointment Setting) and the total duration of your US calling experience.
- Are you comfortable working Work From Office in Indore with US night shifts (Monday–Friday)?
- Are you confident communicating with US customers in English and handling sales or conversion-oriented conversations?
- Can you join immediately or within a short notice period?
Experience:
- International voice process: 2 years (Required)
- US Sales Process: 2 years (Required)
Location:
- Indore, Madhya Pradesh (Preferred)
Shift availability:
Work Location: In person