Business Development Executive (Leads Conversion) - Healthcare (Radiology)

• Handle inbound leads from calls, WhatsApp, website, and digital marketing platforms.
• Qualify leads based on medical requirement, urgency, and service availability.
• Explain radiology procedures, prices, preparation instructions, and appointment options.
• Convert qualified leads into confirmed bookings with high efficiency.
• Follow up regularly with warm leads until closure.
• Maintain accurate records of all lead interactions.
• Build trust and maintain positive communication with patients.
• Promote offers, packages, and campaigns to potential clients.
• Ensure proper follow-up for report delivery and post-scan communication.
• Track daily leads, conversions, and revenue using reports.
• Prepare daily/weekly/monthly sales performance reports.
• Achieve assigned targets for conversions and revenue.
• Coordinate with the digital marketing team to optimize lead quality from Meta, Google, and other ad platforms.
• Share feedback on lead performance, conversion challenges, and audience targeting with digital marketing teams.
• Monitor lead flow from Meta and Google Ads dashboards.
• Work closely with marketing to enhance ad creatives, landing pages, and communication flows to improve conversion rates.

Key Performance Indicators (KPIs)

• Lead-to-conversion ratio
• Monthly revenue generated
• Number of confirmed bookings
• Client satisfaction score
• Response time & follow-up effectiveness

Job Type: Full-time

Education:

• Bachelor's (Preferred)

Experience:

• Healthcare : 2 years (Required)