Business Development Executive – Skiply Sales

At RAKBANK , we believe in fostering a culture of innovation, growth, and excellence. We are not just a bank – we are a community that thrives on teamwork, cutting-edge solutions, and the highest standards of governance.

About the role

As a Business Development Executive – Skiply Sales, you will play a pivotal role in driving revenue growth for the Bank’s Skiply product and solutions. Reporting to the Senior Vice President & Head of Education - Skiply, you will collaborate closely with cross-functional teams including SME Business, Operations, and Technology to deliver seamless payment solutions to merchants and educational institutions.

What You’ll Be Doing:

• Develop and implement strategies to achieve agreed volume and revenue targets for Skiply.
• Identify and onboard new merchants, aiming for 8+ new businesses monthly and 35mn potential volume.
• Offer ERP integration solutions to schools and manage expectations effectively.
• Monitor merchant transactions and volumes; design retention strategies to minimize attrition and dormancy.
• Work with SME teams for lead generation and closure, while proactively sourcing independent leads.
• Ensure all merchant documentation complies with Bank requirements and regulatory standards.
• Deliver exceptional service for merchant gateway and payment solutions.
• Manage end-to-end processes for e-commerce setup, activation, integration, and chargeback handling.
• Maintain confidentiality and compliance with KYC and regulatory guidelines.
• Possess strong knowledge of merchant acquiring and payment solution implementation.

What We’re Looking For:

• Education : University degree or equivalent qualification.
• Experience: Minimum 2+ years of relevant experience in sales or merchant acquiring.
• Industry: Strong understanding of POS and e-commerce domains, card acquiring business, and digital POS channels.

What’s In It For You:

• Competitive, performance-linked compensation.
• Medical coverage for you and your family.
• Comprehensive life insurance.
• Inclusive and diverse workplace culture.
• Career development and fast-track growth opportunities.
• Mentorship from industry experts.

Skills:

• Excellent communication skills in English (Arabic is an advantage).
• Strong negotiation and relationship-building abilities.
• Proficiency in PC skills and digital tools.
• Aggressive, target-driven mindset with ability to work under pressure.
• Knowledge of KYC, compliance, and merchant onboarding processes .