Business Development Manager

Key Responsibilities

New Business Development

• Identify and pursue high-value opportunities across key segments, including B2B, B2C, and Incentive & Reward Platforms.

• Develop and execute strategies to enter new markets and expand the client base through targeted outreach and relationship-building.

Client Relationship Management

• Build and maintain strong relationships with key decision-makers to develop long-term partnerships.

• Act as the primary point of contact for enterprise clients, ensuring smooth onboarding and ongoing satisfaction.

Sales and Revenue Growth

• Achieve and exceed monthly GMV targets (up to $2 million by month three) by driving enterprise client acquisition and retention.

• Prepare commercial proposals, lead negotiations, and close deals aligned with company revenue and margin goals.

Market Research & Strategy

• Analyze market trends, competitor activities, and customer needs to identify opportunities for business growth.

• Translate insights into actionable sales strategies and tailored client solutions.

Collaboration with Sales & Marketing Teams

• Work closely with Business Development Executives to qualify leads and align pipeline activity with company goals.

• Partner with Marketing to develop campaigns that drive awareness and generate strategic leads.

Pipeline & CRM Management

• Maintain an accurate and up-to-date CRM pipeline with clear activity tracking and forecasting.

• Report on sales metrics, conversion rates, and overall business performance to management.

Negotiation & Contract Management

• Manage end-to-end negotiations with clients, ensuring deals meet profitability and compliance standards.

• Balance client satisfaction with company objectives during contract finalization.

Client Onboarding & Growth

• Oversee the transition of new clients to Account Management, ensuring expectations are met from day one.

• Identify upselling and cross-selling opportunities within existing accounts.

Performance & Reporting

• Track results against monthly and quarterly targets and share updates with leadership.

• Review performance data to refine strategies and continuously improve outcomes.